Customer Service Rep (Contract)

ManpowerGroup • Fullerton, CA • 1d ago

Our client, an aerospace company, is seeking a Customer Service Representative to join their team. The ideal candidate will have strong attention to detail, excellent communication abilities, and a positive, professional attitude which will align successfully in the organization.

Job Title: Customer Service Representative

Location: Fullerton, CA

Pay Range: $25.00 - $28.00 per hour based on experience

Shift: Monday - Friday, 8:00am - 4:30pm

What's the Job?

Serve as the first point of contact for customer inquiries via phone, email, or in person.

Process and track customer orders, ensuring accuracy in part numbers, quantities, and delivery schedules.

Maintain and update customer records in company databases and Excel spreadsheets.

Generate and analyze Excel reports to support order tracking, inventory, and performance metrics.

Collaborate with production, quality, and shipping departments to ensure timely delivery of products.

What's Needed?

High School Diploma or GED required; associate or bachelor's degree preferred.

4+ years of customer service experience.

Proficiency in Microsoft Excel, including formulas, data sorting, and pivot tables.

Strong attention to detail and organizational skills.

Excellent verbal and written communication skills.

What's in it for me?

Opportunity to work in a dynamic aerospace environment.

Gain valuable experience in customer service and administrative support.

Collaborate with a dedicated team of professionals.

Enhance your skills in Microsoft Excel and customer relationship management.

Participate in special projects that contribute to your professional growth.

Upon completion of waiting period associates are eligible for:

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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