Overview
The Account Supervisor is responsible for managing client relationships, leading a team to execute projects, and ensuring the delivery of high-quality services that meet client expectations. This role involves overseeing account operations, fostering team collaboration, and identifying opportunities to grow client accounts. The Account Supervisor serves as the primary point of contact for clients, ensuring satisfaction and the successful completion of objectives.
Pay: $20.00/hr
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant's experience, skills, abilities, geographic location, and alignment with market data.
401(k) - You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Staff and Management Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)
Key Responsibilities:
Client Relationship Management:
Act as the primary liaison between clients and the organization, ensuring effective communication and understanding of client needs.
Build and maintain strong, long-lasting relationships with clients to foster trust and satisfaction.
Address client concerns and provide timely resolutions to ensure a positive experience.
Team Leadership:
Supervise and mentor account team members, providing guidance and support to achieve team objectives.
Delegate tasks effectively, ensuring that deadlines and quality standards are met.
Conduct regular team meetings to discuss progress, challenges, and strategies for improvement.
REQNUMBER: 128408
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
