Back to Jobs search

Hotel Night Auditor

Kinseth Hospitality Companies • Champaign, IL • 3d ago

What we offer:

Health, Dental, Vision and other benefits available after 60 days

DailyPay

401k

Paid Training

Paid PTO

Referral program

Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Provides hotel customer service to guests of hotel by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.

Acts as hotel manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction.

Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day.

Ensures that the night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely.

Enters information and prints night audit reports in an accurate and timely manner per night audit guidelines.

Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.

Date stamps, sorts, and racks incoming mail, faxes and messages.

Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.

Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.

Accurately checks out guests and communicates departures with housekeeping staff.

Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.

Makes, confirms and cancels reservations via telephone, computer and in writing.

Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.

Posts charges such as hotel room, food, liquor, or telephone to ledger.

Deposits guests' valuables in hotel safe or safe deposit box.

Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.

Maintains the cleanliness and organization of the hotel lobby and front desk area.

Washes, folds and properly stores laundry (depending on business unit).

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.

Similar Jobs

Maintenance Worker

Manpower • Champaign, IL • 1d ago

Retail & Hospitality

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12932799 Job Description\ Maintains outside of building and grounds. May be requir...

1d ago

Go to Apply

Automotive Store Manager/Assistant Store Manager

Monro Muffler/Brake • Champaign, IL • 1w ago

Retail & Hospitality

Monro, Inc. Monro, Inc. is one of the nation's largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of...

1w ago

Go to Apply

(USA) Prepared Food Lead

Walmart • Champaign, IL • 1w ago

Retail & Hospitality

Position Summary... As a Prepared Foods and Café Department Lead you will drive sales in your area and supervise your team of hourly associates who create and serve meals to our members - giving them more of what they lo...

1w ago

Go to Apply

On-Call Hotel Breakfast Server

Urbana Country Club • Urbana, IL • 1w ago

Retail & Hospitality

Urbana Country Club is where timeless hospitality meets bold innovation. We're looking for passionate and dedicated professionals to join our team as we continue to redefine private club and resort experiences in the Mid...

1w ago

Go to Apply

Hotel Maintenance Supervisor

Kinseth Hospitality Companies • Champaign, IL • 2w ago

Retail & Hospitality

What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Supervises,...

2w ago

Go to Apply

ShiftLeader

Papa John's International • Champaign, IL • 3w ago

Retail & Hospitality

Papa Johns Closing Shift Leaders assist in the operation of our Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include...

3w ago

Go to Apply

Kitchen Prep Person/Dish Washer

McDonald's • Champaign, IL • 3w ago

Retail & Hospitality

Perks for you!! Discounts at Local and Online vendors $2,500 in Tuition Assistance Flexible Schedules Free Meals Free Uniforms Fun crew events and recognition. Advancement Opportunities Rotating Weekends Linders' Family...

3w ago

Go to Apply

Sous Chef

Urbana Country Club • Urbana, IL • 3w ago

Retail & Hospitality

Tradition Meets a New Era Urbana Country Club is where timeless hospitality meets bold innovation. We're looking for passionate and dedicated professionals to join our team as we continue to redefine private club and res...

3w ago

Go to Apply

PM Line Cook

Urbana Country Club • Urbana, IL • 3w ago

Retail & Hospitality

3w ago

Go to Apply

AM Line Cook

Urbana Country Club • Urbana, IL • 3w ago

Retail & Hospitality

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.