Lead Universal Banker - 55th

Peoples Bank • Chicago, IL • 3h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12922747

JOB SUMMARY

Oversee and manage banking center day to day operations with a focus on accuracy and efficiency. Provide prompt, efficient and friendly service to ensure an excellent customer experience for all customers and employees. Acknowledges customers\' needs with suggestions and referrals of appropriate Bank products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures. These individuals will need to be outgoing, highly organized, detail oriented, flexible, adaptable and results driven. They must demonstrate ability to work independently and with a team, make sound decisions and use critical thinking skills.

DUTIES AND RESPONSIBILITIES

Performs all UB role duties at a proficient level

UB I - primarily teller line transactions and simple account

maintenance

UB II - new account opening and more complex account maintenance

UB III - consumer lending and maintaining NMLS

Possesses expert level of knowledge around all teller line

activities

Responsible for overseeing all teller line operational processes to

ensure assigned banking center complies with all compliance policies and procedures set forth by the Bank

Responsible for all reporting pertaining to teller line operations;

including but not limited to variances, audits, cash levels, compliance training, safe deposit boxes, etc.

Communicates frequently with banking center leadership around status

of banking center operations to include but not exclusive to audits, cash activities and levels, operational checklists, required tasks and compliance training

Ensure accuracy around CTRs, check holds, and adherence to

procedures and processes

Consistently demonstrates engagement skills and the ability to

uncover customer needs

Ability to delegate tasks appropriately

Utilize critical thinking skills to make appropriate risk-based

decisions, including providing overrides and approvals

Takes on an operational leadership role in the banking center and

serves as a mentor to others

Will serve as back up to manager in their absence

Contributes to and supports strategic initiatives

May seek additional involvement such as internal committees or

corporate initiatives

Continuously looks for opportunities to develop and enhance skills

May process consumer loan applications and maintain NMLS number

QUALIFICATIONS

High school diploma or its equivalent.

2 years of banking experience required; 4+ preferred

New account experience required

Must be operationally strong and able to lead the day-to-day

operations

Experience with Microsoft Office Suite required

Must have smartphone (iOS or Android) that is able to support

security features required by the Bank\'s IT security guidelines

ABOUT US

For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey.

Headquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents.

At Peoples Bank, we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology, we ensure an exceptional customer experience at every turn.

**For more information on benefits visit the Careers page of our company website at.

Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Equal Housing Lender/ Member FDIC**

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\ \ For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.\ \

https://ibankpeoples.applicantpro.com/jobs/3832792-1023505.html\

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