Sales Operations Manager / National

BrightSpring Health Services • Louisville, KY • 6h ago

Our Company

Amerita

Overview

Remote

TheSales Operations Managerprovides leadership, strategic direction, and operational oversight for the sales organization. This role manages the sales process end-to-end, ensuring optimal use of CRM tools, accurate reporting, and effective workflow management for the Sales Operations team. By supporting the physician sales force, driving analytics, and aligning operational processes, this position plays a critical role in improving sales force effectiveness and achieving revenue goals.

This is aREMOTEOpportunity with national travel.

Applicants may reside anywhere within the Continental USA.

We are looking for someoneexperienced in managing sales operations in a healthcare or specialty pharmacy environment, with a minimum of 3 years of experience in pharmaceutical, specialty pharmacy, or infusion therapy field management with a demonstrated record of achievement required.

We Offer

Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts- Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance- 401(k) Retirement Plan with Employer Match- Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability- Employee Discounts- Tuition Reimbursement- Paid Time Off & Holidays

Responsibilities

Serves as the primary operational support resource for the physician sales team

Oversees the daily workflow and project management for the Sales Operations team, ensuring tasks are prioritized and executed efficiently

Provides guidance, resources, and tools to help the sales team achieve performance targets

Leads the development, maintenance, and enhancement of the company-wide CRM platform

Implements new features, functionality, and workflows to maximize user adoption and productivity

Onboards and trains new sales team members in CRM use and best practices

Develops and delivers regular sales reports, dashboards, and analyses for the Sales and 340B Sales teams

Integrates finance-driven data with CRM metrics to provide a complete view of performance

Analyzes territory trends, including customer segmentation, call activity, GPO contracts, and sales results, to identify growth opportunities

Collaborates with leadership to define key performance indicators (KPIs) for the sales organization

Monitors and reports on KPIs to assess productivity, efficiency, and results

Provides insights that inform strategic decisions and territory planning

Designs and delivers sales training programs for all new hires

Contributes to the design and tactical planning of the National Sales Meeting and other sales workshops

Ensures ongoing development opportunities are available for sales staff

Oversees the preparation and facilitation of territory reviews to align sales activities with company goals

Supports the SVP of Sales with strategic projects and initiatives

Qualifications

Bachelor's degree in Business, Marketing, or related field (or equivalent experience) required

Minimum of 3 years of experience in pharmaceutical, specialty pharmacy, or infusion therapy field management with a demonstrated record of achievement required

Advanced degree in Business or related field preferred

Experience managing sales operations in a healthcare or specialty pharmacy environment preferred

Strong understanding of trade relations, reimbursement processes, government programs, managed care, formulary management, and contract negotiation

Proficient in Microsoft Office (Excel, Word, Outlook) and CRM systems

Exceptional organizational, administrative, and communication skills

Ability to work cross-functionally and manage multiple priorities in a fast-paced environment

About our Line of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visitwww.ameritaiv.com. Follow us onFacebook (https://www.facebook.com/ameritaiv) ,LinkedIn (https://www.linkedin.com/company/amerita-inc) , andX (https://x.com/ameritainfusion) .

Salary Range

USD $100,000.00 - $125,000.00 / Year

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver's license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .

Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

Job LocationsUS-KY-LOUISVILLE

ID 2025-172863

Line of Business Amerita

Position Type Full-Time

Pay Min USD $100,000.00/Yr.

Pay Max USD $125,000.00/Yr.

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