DC Operations Manager

Elliott Auto Supply Co., Inc. dba Factory Motor Parts • Fort Washington, PA • 13h ago

Reference #: DCOPE011256 Description

The Operations Manager is in the second chair of leadership at the Distribution Center and will be responsible for the growth and success of the company with focus on the following requirements and assignments as deemed appropriate by the DC HUB Manager:

Effectively train location staff on company procedures and expectations enabling each location to maximize sales and profit. Handles employee relation issues as required. Effectively coach and mentor the employees. Responsible for working with GM to ensure that set up, training, and implementation of all operations projects are completed as scheduled. Responsible to review all accidents and incidents involving employees and ensure corrective action is taken. Review the DC's inventory adjustment file to ensure the General Manager or authorized personnel are the only ones correcting inventory. Ensure cycle counts are being completed. Inspect the condition of the delivery vehicles and ensure that the vehicles are safe and maintained within company standards. Inspect the returns department to ensure there are no new parts, cores or defective parts older than thirty days. Approval must be given for any exception to the rule. Responsible for attending quarterly safety meeting at the location to ensure the meetings are performed and exceptions are handled immediately. Audit all aspects of the location to ensure compliance with policies, procedures, and checklists. Monitor routes operated by their locations for a positive customer experience and cost effectiveness. The metrics from the utilization of the Elite Extra GPS, in addition to existing data warehouse information, to help improve profitability and the overall customer experience. Operations Manager will be in charge of running a location.

KNOWLEDGE, SKILLS & ABILITIES AND WORK ENVIRONMENT: Highly developed communication skills, both written and oral. Ability to teach, coach, and train team members to drive change and execute process improvements. Knowledge of Automotive Industry, Operations, and Safety processes, programs, and procedures. Ability to organize and manage multiple priorities. Ability to communicate in all forums compellingly. Strong leadership and interpersonal skills with the ability to lead, manage, direct and coordinate the efforts of others either directly or indirectly. A sincere interest in the employees you manage - with the desire to assist them in their success via training, meaningful assignments and through regular communication.

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