The Digital Direct Store (DDS) is a global team at Microsoft responsible for sales Devices and Creativity at Microsoft. DDS puts the consumer at the center, helping them discover, learn, and buy through direct and partner channels in over 120 countries around the world. In the Marketing Tech organization, you will be part of a rapidly growing center of innovation chartered with solving customer pain points for a global ecommerce brand.
The Marketing Techology team focuses on creating personalized online shopping experiences that reflect what customers care about most. They use data to find and grow the most promising opportunities. Acting as a connector between product, marketing, engineering, and design, they work together to improve how things run. Their goal is to keep learning and adjusting, using insights and technology to drive steady progress.
The Marketing Techology team is looking for someone to join our team as a Marketing Technology Manager who thrives on solving complex problems for customers by working across engineering, finance, marketing, and category leadership. If you're energized by abstract challenges, aligning diverse perspectives, and shaping the future of digital retail, this role offers the chance to make a meaningful impact. You will help define what frontier e-commerce looks like by owning the full product lifecycle-from identifying customer needs to delivering intelligent, data-driven solutions that elevate brand value. This is a great opportunity for someone who's curious, collaborative, and eager to help build the intelligent store of tomorrow.
In this role, you will be responsible for driving product innovation and continuous improvement across the customer journey. You will work closely with cross-functional teams to ensure that every stage of the lifecycle-from concept to delivery-reflects customer insights, business goals, and AI-forward thinking. You will monitor performance, make strategic adjustments, and advocate for the customer in every decision. By connecting insights, technology, and agile execution, you will help shape scalable, personalized experiences that push the boundaries of what e-commerce can be. Your contributions will play a key role in building a more responsive and future-ready digital storefront.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities
Orchestrating rhythms that are complimentary to the existing engineering sprint planning cycles.
Influence all aspects of a product lifecycle by working across multiple stakeholders.
Serve as the voice of reason when faced with competing priorities and enforce a logical rationalization matrix to justify tiebreaks.
Deliver results and earn trust in a matrix environment.
Partner closely with engineering to accelerate development cycles and delivery.
Build a strategic vision across given direct-to-consumer experiences, lending expertise when needed.
Own stakeholder feedback loops and reporting to bring a highly matrixed organization along for the ride.
Work closely with data teams, finance and legal to establish partnerships highlighting reporting and success criteria.
Collaborate with team members of established marketing technology managers, providing them with an inclusive team culture.
Be the voice of the customer in all meetings, challenging assumptions with data and maintaining a long-term vision for e-commerce at Microsoft.
Embody our culture (https://careers.microsoft.com/v2/global/en/culture) andvalues (https://www.microsoft.com/en-us/about) .
Qualifications
Required/Minimum Qualifications
Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 2+ years of marketing operations, program management, project management, or related experience
OR equivalent experience.
1+ year(s) technology/process improvement experience.
2+ years of relevant experience in product management or program management.
Additional/Preferred Qualifications
Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 3+ years of marketing operations, program management, project management, or related experience
OR equivalent experience.
Marketing Technology IC3 - The typical base pay range for this role across the U.S. is USD $85,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $112,000 - $185,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until August 28, 2025.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
