Customer Service Associate

Walgreens • Cary, IL • 11h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1661667BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 500 NORTHWEST HWY,CARY,IL,60013

Full District Office Address: 500 NORTHWEST HWY,CARY,IL,60013-02995-04040-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 04040-CARY IL

Similar Jobs

Global Marketing Manager

BD (Becton, Dickinson and Company) • Vernon Hills, IL • 9h ago

Management & Administrative

Job Description Summary BD is seeking an experienced and dynamic Global Marketing Manager to join our Biotechnology and Medical Devices team. In this pivotal role, you will play a key part in developing and executing mar...

9h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Palatine, IL • 11h ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now ! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwe...

11h ago

Go to Apply

Customer Service Associate

Walgreens • South Elgin, IL • 2d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2d ago

Go to Apply

Administrative Assistant - Hybrid

DivIHN Integration, Inc • Hoffman Estates, IL • 3d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12917909 Title: Administrative Assistant - Hybrid\ Location: Bolingbrook, IL\ Dura...

3d ago

Go to Apply

Senior Product Manager - Sensor Solutions

Siemens • Buffalo Grove, IL • 4d ago

Management & Administrative

Job Family: Buildings Req ID: 475004 Product Manager - Sensor Solutions Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real an...

4d ago

Go to Apply

Account Manager, National Accounts Mid America Market

CVS Health • Hoffman Estates, IL • 5d ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

5d ago

Go to Apply