Health Information Technician- ROI Specialist

Actalent • West Hollywood, CA • 1d ago

Health Information/ Medical Records Technician

Location: On-site | Monday-Friday, 8:00 AM-4:30 PM

?Job Summary:

We are seeking a highly detail-oriented Health Information Technician to support the secure and accurate processing of medical records requests. This role requires strong knowledge of HIPAA regulations, proficiency in Epic's Release of Information (ROI) module, and a commitment to data accuracy and confidentiality. The ideal candidate will have experience handling requests from a variety of sources including patients, providers, and legal representatives.

Key Responsibilities:

Receive and prioritize medical records requests from multiple sources (patients, providers, attorneys, etc.).

Process requests using Epic's ROI module with a high degree of accuracy and efficiency.

Ensure all activities comply with HIPAA and applicable state/federal regulations.

Respond to inquiries regarding patient information and assist requesters with proper documentation.

Educate requesters on confidentiality and privacy policies.

Maintain a 95%+ accuracy rate in data entry, e-faxing, and PDF document handling.

Utilize tools such as Kofax and PDF applications to manage and transmit records securely.

Identify and respond to internal and external customer needs using available resources.

Must-Have Qualifications:

3-5 years of experience processing medical records requests in a healthcare setting.

Minimum 1 year of hands-on experience with Epic's Release of Information (ROI) module.

Demonstrated knowledge of HIPAAand medical privacy regulations.

Proven ability to manage requests from diverse sources (e.g., law offices, physician practices).

Proficiency in Kofax, PDF tools, and electronic faxing systems.

Strong attention to detail with a minimum95% accuracy rate in data processing.

Preferred Qualifications:

RHIT or RHIA certification (not required).

Experience in a hospital or large healthcare system.

Familiarity with additional HIM tools or document management systems.

Pay and Benefits

The pay range for this position is $24.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in West Hollywood,CA.

Application Deadline

This position is anticipated to close on Aug 29, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

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