Assistant Financial Center Manager - Albany, NY

Berkshire Bank • Albany, NY • 5h ago

BackAssistant Financial Center Manager#1375 | Posted 08/19/2025Albany, New York, United StatesApplyApply for this job now! ApplyJob DescriptionDivision: Retail Banking Department: Various - Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 7Pay Range: $20.50 - $35.99Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.Location: Albany, NY - 979 Central Ave Purpose/Objective: Assists the Financial Center Manager with growing the Bank by managing customer relationships, directing branch operations, supervising team members and while ensuring that the entire team is consistently providing excellent customer service. Key Accountabilities: - Educates clients on our products and services offered in the branches and digitally. Initiates, processes and closes various loans, including Consumer, Home Equities and Small Business. Is adept at asking clients questions related to their finances and managing relationships with such tools as the Relationship Builder and Salesforce. Works with clients to refer partnership solutions such as Wealth, Insurance, Cash Management and Mortgage. Lead through lobby management, ensure prompt welcomes of assistance to clients, and genuinely thank clients for their business. Resolves routine and complex client issues or problems. Is proficient in the digital banking space and can assist clients with adoption. Ensures proper documentation and compliance for all new accounts and account maintenance. 35% - Assists Financial Center Manager in building/managing sales culture to achieve branch goals and Bank-wide initiatives. Bring out the best in the employees, by educating, coaching, developing, and training employees. Monitors quality and efficiency of client experience in the branch, including the Branch Consistency Standards. Communicates Bank policies, programs, and objectives. Takes on a leadership role in conducting staff meetings and morning huddles. Maintains awareness of Federal and state banking regulations and branch security program. May review and approve legal documents related to accounts. Stays abreast of new products, services, and promotions and educates and supports the entire branch team. 35% - Provides ongoing assistance in managing day-to-day branch operations; opens and closes the branch while ensuring adherence to security measures. Provides backup to the Branch Officer and/or client service line. Conducts and/or approves client transactions and exceptions as needed. Ensures the branch maintains a professional appearance and supply inventory levels. Reviews various branch reports; may oversee monthly branch audit process. 20% - Provides input for staff performance management. May recommend salary adjustments and transfers. Resolves routine personnel problems and provides support in counseling or disciplinary actions. Assists with interviewing potential candidates and in making hiring decisions. May manage time and attendance for staff. May also be responsible for weekly scheduling of branch staff as well as the monthly Saturday schedule. 10% - Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties. Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act. Available to work Saturday hours and travel to nearby offices as required. Education:- High school diploma or equivalent Experience:- 3-5 years of branch banking experience- Demonstrated ability in decision making, handling difficult situations, initiative, and leadership Skills & Knowledge:- Excellent customer service/sales skills- Decision making and pro

Similar Jobs

Assistant Financial Center Manager - Albany, NY

Berkshire Bank • Albany, NY • 5h ago

Retail & Hospitality

5h ago

Go to Apply

Bakery Sales Manager

Hannaford • Niskayuna, NY • 1d ago

Retail & Hospitality

Category/Area of Expertise: Retail Operations Job Requisition: 449880 Address: USA-NY-Niskayuna-3333 Consaul Road Store Code: Store 08396 Bakery (5150358) Hannaford Supermarkets started out as a fresh produce vendor in P...

1d ago

Go to Apply

Retail Merchandiser

Acosta Group • Watervliet, NY • 2d ago

Retail & Hospitality

DESCRIPTION Overview: The Associate is responsible for completing in-store food and non-food demonstrations. Acquires and maintains knowledge of products represented. Prepares, serves, and breaks down product, equipment,...

2d ago

Go to Apply

PT Meat Market Seafood Sales Assoc

Hannaford • Troy, NY • 2d ago

Retail & Hospitality

Category/Area of Expertise: Retail Operations Job Requisition: 449571 Address: USA-NY-Troy-9 Lord Avenue Store Code: Store 08450 Meat (5152049) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Ma...

2d ago

Go to Apply

World Language Teacher (.9 FTE) - Spanish

Niskayuna Central School District • Niskayuna, NY • 3d ago

Retail & Hospitality

The Niskayuna Central School District is now accepting applications for a temporary World Language Teacher. ASSIGNMENT: Spanish; .9 FTE; 10 months per year; Middle School / High School Job Qualifications New York State T...

3d ago

Go to Apply

(USA) Prepared Food Lead

Walmart • Latham, NY • 3d ago

Retail & Hospitality

Position Summary... As a Prepared Foods and Café Department Lead you will drive sales in your area and supervise your team of hourly associates who create and serve meals to our members - giving them more of what they lo...

3d ago

Go to Apply

Bench Store Manager

Price Chopper • Clifton Park, NY • 4d ago

Retail & Hospitality

Salary: $72,500.00- $125,000.00 SUMMARY Price Chopper/Market 32 Supermarkets employs nearly 15,000 teammates in New York, Vermont, Pennsylvania, Massachusetts, Connecticut and New Hampshire. With over 130 stores, we are...

4d ago

Go to Apply

Retail Stocking Associate

Harbor Freight Tools • Clifton Park, NY • 5d ago

Retail & Hospitality

167637BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

5d ago

Go to Apply

Retail Sales Associate

Staples • Clifton Park, NY • 5d ago

Retail & Hospitality

Job Shift: Flex Hours Posted Salary/Rate: $15.50 - $16.15 Job Identification: 49265 Job Category: Retail Stores Job Schedule: Part time On-site Sales Associates provide exceptional customer service with our customers' ne...

5d ago

Go to Apply

Retail Account Manager

CBRE • Albany, NY • 5d ago

Retail & Hospitality

Retail Account Manager Job ID 232968 Posted 14-Aug-2025 Service line GWS Segment Role @type Full-time Areas of Interest Customer Service, Facilities Management Location(s) Remote - US - Remote - US - United States of Ame...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.