Administrative Associate II
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Administrative Associate II
Salary
$28,194.00 - $49,340.00 Annually
Location
Cumberland County, NC
Job Type
Permanent Full-Time
Job Number
25-09749
Department
Dept of Transportation
Division
State Hwy Administrator - Div of Hwys
Opening Date
08/18/2025
Closing Date
8/22/2025 11:59 PM Eastern
Job Class Title
Administrative Associate II
Position Number
60017982
Section
NCDOT - Division 6
Salary Grade
NC02
Description
Benefits
Questions
Description of Work
This position with NCDOT offers full State Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.
The selected candidate in this position will serve as receptionist for Division Headquarters Building in Fayetteville and will provide secretarial duties as assigned. The selected candidate will greet the public, visitors, other DOT employees, vendors, and contractors and must be able to communicate in a professional manner. The selected candidate must be able to be flexible in constant changes. The selected candidate will maintain and answer a multi-line telephone system and process information. Other duties may include typing forms, correspondence, computer data entry, filling, create and maintain miscellaneous reports in Excel. The selected candidate will provide office support assistance to multiple-division office staff.
Knowledge, Skills and Abilities / Competencies
Management prefers applicants with the following:
Customer service experience, including resolving customer issues.
Experience with Microsoft Office using programs such as Access, Word, and Excel.
Experience completing and/or maintaining forms, records, and reports.
Experience in record keeping.
Experience with letter writing, using correct spelling, punctuation, and proofreading.
Additional Expectations:
The selected candidate must possess the ability to operate computer terminal and PC, ability to operate all @types of office machines, ability to process, and maintain records and reports, compile information as required to perform duties, ability to maintain records and written materials which represent the transaction or business of an office or organization, ability to follow oral and written instructions, ability to answer telephone and deal with the public, DOT and governmental officials.
Prefer experience in SAP
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.
Supplemental and Contact Information
Supplemental Contact Information : Kimberly Bessellieu (910) 364-0619
It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.
NCDOT will not accept "See Attached" or "See Resume" in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment @types.
For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
Yes
No
02
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Are you legally authorized to work in the United States?
Yes
No
03
Which of the following best describes your level of customer service experience, including resolving customer issues?
None
Less than 1 year
1 - 2 Years
2 - 3 Years
3 or More Years
04
Explain your level of customer service experience, including resolving customer issues.
05
Which of the following best describes your level of experience with Microsoft Office using programs such as Access, Word, and Excel?
None
Less than 1 year
1 - 2 Years
2 - 3 Years
3 or More Years
06
Explain your level of experience with Microsoft Office using programs such as Access, Word, and Excel.
07
Which of the following best describes your level of experience completing and/or maintaining forms, records, and reports?
None
Less than 1 year
1 - 2 Years
2 - 3 Years
3 or More Years
08
Explain your level of experience completing and/or maintaining forms, records, and reports?
09
Which of the following best describes your level of experience record keeping.
None
Less than 1 year
1 - 2 Years
2 - 3 Years
3 or More Years
10
Explain your level of experience record keeping.
11
Which of the following best describes your level of experience with letter writing, using correct spelling, punctuation, and proofreading?
None
Less than 1 year
1 - 2 Years
2 - 3 Years
3 or More Years
12
Explain your level of experience with letter writing, using correct spelling, punctuation, and proofreading.
Required Question
Employer
State of North Carolina
Website
http://www.ncdot.gov/
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