Account & Relationship Management Specialist - National Account Manager

Wolters Kluwer • Charleston, WV • 1d ago

LOCATION: Remote U.S. (Eastern time zone or Central time zone candidates are preferred; other candidates will be considered)

OVERVIEW

As an Account & Relationship Management Executive, you will manage a portfolio of national accounts in the Lippincott Nursing portfolio, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction.

You will be part of the Health Learning, Research & Practice (HLRP) Business Unit within Wolters Kluwer Health. You will be assigned specific nursing schools and will meet virtually and onsite with executive decision-makers across the country.

RESPONSIBILITIES

Develop in-depth relationships with key decision-makers in assigned accounts.

Conduct thorough needs analysis to align products/services to customer requirements.

Negotiate terms and close sales with a high degree of authority

Develop and implement targeted sales strategies.

Track and analyze sales performance metrics and tailor strategies accordingly.

Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.

Provide detailed and accurate sales forecasts.

Support clients during the implementation of products/services.

Resolve complex customer issues promptly and effectively.

Identify opportunities for growing, expanding, upselling, and cross-selling within the account portfolio.

QUALIFICATIONS

Education: Bachelor's degree or equivalent experience

Requirements:

3+ years of proven, quota-driven sales experience

Experience selling to executive decision makers

Experience in higher education, nursing, or the publishing industry preferred.

Experience selling B2B preferred

Desired Skills

Communication: Excellent verbal and written communication skills.

Negotiation: Strong negotiation skills for setting terms and closing deals

Product Knowledge: Solid understanding of the organization's products or services.

Sales Strategy: Ability to design and implement targeted sales strategies

CRM Expertise: Advanced use of CRM software for account management.

Problem-Solving: High proficiency in resolving complex customer issues.

Analytical Skills: Strong analytical skills for tracking and adapting sales performance.

Relationship Building: Exceptional ability to build and maintain long-term client relationships.

TRAVEL: Up to 60% to attend meetings on campus or other sites

LI-Remote

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $95,560 - $133,750

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Similar Jobs

Community Connect Account Manager

Intermountain Health • Charleston, WV • 1d ago

Management & Administrative

Job Description: As a Digital Services Manager at Intermountain Health, you'll be responsible for the research, planning, execution, successful delivery, and ongoing product ownership of projects and digital channel acti...

1d ago

Go to Apply

Monetization Marketing Manager

Zoom • Charleston, WV • 1d ago

Management & Administrative

What you can expect We seek a strategic, data-driven Lifecycle Marketing Manager to lead monetization initiatives that boost revenue, customer lifetime value, and business performance through cross-functional collaborati...

1d ago

Go to Apply

Cyber Security Manager

Amentum • Charleston, WV • 2d ago

Management & Administrative

Please note this position is based on Contract Award and is located on the island of Diego Garcia. Facility-Related Control System (FRCS) Cybersecurity Manager The Contractor shall provide a FRCS Cybersecurity Manager to...

2d ago

Go to Apply

Senior Manager, CaaS Sales (Crypto as a Service)-Payments

Coinbase • Charleston, WV • 2d ago

Management & Administrative

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build...

2d ago

Go to Apply

Operations Manager (Cosmetology & Barber)

PSI Services • Charleston, WV • 3d ago

Management & Administrative

Description Title: Operations Manager (Cosmetology and Barber) Location: Remote-US Salary: Up to $95k/annually ?About PSI Join Us at PSI - Where You Belong, Grow, and Thrive! At PSI, we believe that people achieve their...

3d ago

Go to Apply

Senior Manager Operations Service Management

Lumen • Charleston, WV • 4d ago

Management & Administrative

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up...

4d ago

Go to Apply

Account Manager

Veolia North America • Poca, WV • 4d ago

Management & Administrative

Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as ha...

4d ago

Go to Apply

Account Manager II - DB Sales

Lumen • Charleston, WV • 4d ago

Management & Administrative

4d ago

Go to Apply

Manager Marketing Fulfillment SWHP

Baylor Scott & White Health • Charleston, WV • 4d ago

Management & Administrative

About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you...

4d ago

Go to Apply

Account Manager - Aetna International

CVS Health • Charleston, WV • 4d ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.