Revenue Agent 1 - Lottery
?? Georgia - Dekalb - Atlanta (https://ga.referrals.selectminds.com/jobs/71274/other-jobs-matching/location-only)
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Revenue, Georgia Department of - DOR
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17 hours ago Post Date
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R evenue Agent 1- Lottery
Why join the team?
At the Georgia Department of Revenue, we are working to continuously provide the best customer service in the state. To get there we need exceptionally talented people like you. If you would like to help us build on our vision of maintaining a highly motivated and well-trained workforce who proudly serves the Georgia residents and business owners, this is your chance to shine!
What will you do?
As a Revenue Agent 1, you will diligently work to determine tax liability or collect taxes from individuals or business firms, according to prescribed laws and regulations.
What do we offer?
An environment of encouragement and growth.
A chance to make a difference by being a part of a driven and dynamic organization
Competitive compensation, paid leave, comprehensive benefits package
Which qualifications are required ?
High school diploma/GED and One year of job-related experience
OR
One year of experience at the lower-level Revenue Agent Trainee (FIT059) or equivalent position.
*Related experience will be considered bookkeeping, finance, accounting, collections, call center.
Core Duties
Research tax liabilities, collect unpaid taxes and initiate enforced collection activities
Financial customer service
Investigates individuals, partnerships, and/or corporations through computer inquiry, visual review of records, telephone, correspondence, and/or personal contact to determine and ensure compliance with registration, reporting, and payment requirements of the Revenue Department
Establishes liability and ensures accurate collection based on the information presented from the taxpayer's records and the Integrated Tax System
Handles the clearance process for Lottery, COAM, and Lottery Winners
Collects unpaid taxes and missing returns as well as assisting taxpayers with the different functions of the Georgia Tax Center
Corresponds with taxpayers, their representatives, and the Georgia Lottery Corporation regarding tax accounts
The Essentials - In addition to meeting the minimum entry qualifications, applicants must possess the following criteria to receive consideration:
Teamwork and Cooperation : Demonstrated ability to promote and work in a team atmosphere, be inclusive of all team members, and work well with co-workers & leadership
Judgment and Decision Making : Demonstrated ability to weigh the needs of the taxpayers and the department to decide the best course of action for all parties
Accountability : Demonstrated ability to accept responsibility for one's actions with honesty and integrity, while maintaining credibility and remaining committed to organizational success
Customer Service : Demonstrated ability to appropriately address internal & external customer issues while respecting business needs Good verbal and written communication skills
Results Orientation : Demonstrated ability to meet deadlines to achieve performance goals, while focused on efficient & effective problem resolution
The ability to interpret tax laws, policies, rules, and regulations pertaining to tax collection
The Preferred - Candidates possessing one or a combination of the following criteria will receive primary consideration:
Bachelor's Degree in a related field (Accounting, Math, Business, or Tax Law)
Classes or work experience in accounting
Familiarity with tax processing computer systems
Experience with computer research
ITS experience
Bi-lingual
Collections Experience
Team Communication Tools (MS Teams, Skype, Zoom)
*Priority consideration for an interview will be given applicants with a strong background in collections, related educational classes or degree in Accounting, Math, Business, or Tax law, and experience in collections in person and by phone.
This is a hybrid position. The Revenue Agent 1-Lottery position operates out of the assigned office and have the ability to telework. The Georgia Department of Revenue also conducts an MVR Check, a criminal background check and State of Georgia tax records check is conducted on all new hires. You are required to have filed a State of Georgia tax return for the past five years.
*DoR temporary associates must have completed at least 6 consecutive months on the current assignment for consideration.
Position Status & Pay Grade : Unclassified - G
Expected salary: $40,560
Location : 2925 Century Parkway NE | Atlanta, GA 30345
State Personnel Board Rules for current State Employees
478-1-.12 Salary (http://rules.sos.state.ga.us/GAC/478-1-.12)
478-1-.15 Changes to Employment Status (http://rules.sos.state.ga.us/GAC/478-1-.15)
Important:
All selected applicants for Department of Revenue positions are subject to a State of Georgia tax records check and a criminal background investigation before final approval to begin work. Additional background processes may be in place for some positions, such as law enforcement. In addition, the highest level of education indicated on your Team Georgia Careers Profile will be verified.
If you need an accommodation due to disability for any part of the employment process, please contact Human Resources Office at dor-fmla.dor.ga.gov.
Due to the large volume of applications received by this office, only applicants selected for interview will be notified for final applicant selection. Human Resources maintains the discretion to close the job announcement prior to the closing date if a significant number of applications are received.
Equal Opportunity Employer:
The Department of Revenue is an Equal Opportunity Employer and does not discriminate on the basis of color, race, national origin, age, sex, religion, disability, genetic information, political affiliate, protected uniformed service, or other legally protected category. This policy statement applies to all terms and conditions of employment, including, but not limited to hiring, placement, promotion, transfer, demotion, compensation, training, and termination.
High school diploma/GED and one (1) year of job-related experience; or one (1) year of experience at the lower level Revenue Agent Trainee (FIT059) or equivalent position.
Additional Information
Agency Logo:
Requisition ID: FIN050K
Number of Openings: 1
Advertised Salary: $40560
Shift: Day Job
Posting End Date: Aug 29, 2025
