This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees .
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer .
About Us
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Welcome to the InterContinental Seattle Bellevue, a sophisticated addition to Pyramid Global Hospitality. Situated in the heart of Avenue Bellevue-a premier lifestyle destination with exclusive shopping, dining, and luxury living-this property features 208 stylish guest rooms and 11,756 sq. ft. of refined meeting and event spaces, including a stunning 900 sq. ft. outdoor terrace with natural light and city views.
At the InterContinental Seattle Bellevue, we embrace a culture that values people, growth, and genuine service. Whether you're looking to advance in guest services, food and beverage, or event management, joining our team means working in a dynamic environment focused on both personal and professional development. Here, you'll enjoy the support of a committed team and the opportunities to make a lasting impact in a luxury setting that embodies the best of Bellevue. Explore your future with us at InterContinental Seattle Bellevue.
Your day to day
Truly memorable restaurant experiences don't just come from delicious dishes, fine dining ,and exquisite ambiance. Which is why the InterContinental Seattle Bellevue is searching for a new Server confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond.
Every day is different, but you'll mostly be:
Creating a warm and welcome to everyone and setting the tone for each guest's experience.
Work ing with your restaurant colleagues to offer a seamless food service.
Anticipat ing needs of both external and internal guests.
Deliver ing food along with natural, vivid description of food in a seamless manner.
Striving to make every meal truly memorable for our guests by serving up high standards with our signature flair.
Accurately closing guest checks, processing cash and credit card payments, appropriately settl ing complimentary items etc.
Helping with washing up and other kitchen duties when the team needs you .
Minimizing waste and keeping your supervisor or duty manager in the loop about any unsafe equipment, low supplies, or safety incidents .
Take and deliver in-room dining orders accurately and promptly.
Set up trays or carts in guest rooms, ensuring proper presentation and adherence to service standards.
Working with Minbars in guest rooms, helping re fill them as needed.
Handle guest inquiries or special requests professionally and efficiently.
Maintain cleanliness and organization of the room service station.
Taking on ad-hoc duties to keep the service running smoothly **.
We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG ® **hotels.
Each InterContinental hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.
True Confidence : having the knowledge and skills to perform your role and giving guests the confidence that they can trust you, to help and support them during their stay.
True Listening : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
True Responsiveness : is about providing guests with what they need and doing so in a timely and caring manner.
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing, and understanding people.
What we need from you
Prior serving experience required .Experience serving in a similar 4 or 5* environment preferred.
Must possess Valid Food Worker card and MAST permits.
Strive for excellence in an eager and motivated manner.
Possess the ability to work under pressure and multi-task.
The flexibility to work night, weekend, and holiday shifts.
Great communication -you'll be warm, welcoming, and easy to talk to.
Exceptional people skills **.
The compensation for this position is $** 18.28 /hour + tips/gratuities. A Temporary Training Wage of $25.28 + tips/gratuities is currently in effect.
What we offer
For Full-Time Associates, we offer:
Medical, Dental, Vision, Disability, & Life Insurance
401(k) Plan
Paid Time Off: 2.15 hours for every 40 hours worked (14 days)
7 Paid Holidays and 2 Personal Days
For Part-Time Associates, we offer:
401(k) Plan
Sick Time: Accrue 1 hour for every 30 hours worked
Pyramid Global Hospitality ("Pyramid") is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London.
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid considers team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
To care for you and your family, we also offer a comprehensive benefits program.
Your financial well-being:
Competitive Salary
Competitive Matching 401K
Basic Life and Accidental Dismemberment Insurance
Basic Long-Term Disability Insurance
Life Insurance buy-ups
Your/your family's health care:
Medical (we offer four plans through United Healthcare), dental, and vision insurance - available to you on the first of the month after your start date
Express Scripts Online Pharmacy
Health Savings Account
Healthcare Flexible Saving Account
Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
Supplemental Short-Term Disability Insurance
Employee Assistance Program
Pet Insurance through Figo
Your time off:
Hotel Discount Program (you will have access to Pyramid's as well as IHG's hotel networks)
Paid Time Off
Paid Holidays
Your day-to-day:
Commuter benefits
Delicious free shift meal at our employee cafeteria
Stellar back-of-house facilities
Dry cleaning for uniforms and work attire
Support, training, and mentorship from management
Employee Recognition Programs
Career growth opportunities
Working with Pyramid Global hospitality is working for an employer that cares about your well-being where we put our people first. Come join us and experience career growth! We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you'll become part of our hotel family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
