Customer Service Representative

Robert Half • North Miami Beach, FL • 3h ago

Description

A leading distribution company in North Miami is looking for a Customer Service Representative to join their growing team. This is an excellent opportunity for someone who enjoys problem-solving, thrives in a fast-paced environment, and has strong attention to detail.

The ideal candidate will be the first point of contact for customers and will play a key role in ensuring smooth order processing and client satisfaction. A large part of the role involves high-volume data entry, so accuracy and efficiency are essential.

Key Responsibilities:

Serve as the primary contact for customer inquiries via phone and email

Enter and process orders quickly and accurately in the system

Provide product, pricing, and order status information to customers

Coordinate returns, shipments, and resolve customer issues with professionalism

Communicate with internal departments and vendors to ensure timely delivery

Maintain accurate customer records and documentation

Perform additional administrative tasks as needed

Requirements

Previous customer service experience, preferably in a distribution, logistics, or office environment

Strong data entry skills with excellent accuracy and speed

Proficient in Microsoft Office and comfortable learning new systems

Strong communication and organizational skills

Ability to multitask and prioritize in a deadline-driven environment

A proactive, problem-solving attitude with a focus on customer satisfaction

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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