Professional Conduct Investigator 1
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Professional Conduct Investigator 1
Salary
$51,971.00 - $79,062.00 Annually
Location
Lackawanna County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CSSC-2025-31640-70308
Department
Department of State
Division
ST Bur Enf Invstgn Scrn Rgnl O
Opening Date
08/15/2025
Closing Date
8/28/2025 11:59 PM Eastern
Job Code
70308
Position Number
00297460
Union
FOP
Bargaining Unit
G4
Pay Group
ST06
Bureau / Division Code
00199202
Bureau / Division
ST Bur Enf Invstgn Scranton Regional Office
Worksite Address
321 Biden Street
Worksite Address
Suite 525
City
Scranton, Pennsylvania
Zip Code
18503
Contact Name
Jennifer Boisvert
Contact Phone
717.409.3970
Contact Email
jboisvert@pa.gov
Description
Benefits
Questions
THE POSITION
Would you like to play an essential role in upholding the integrity of professions and businesses in Pennsylvania? The Bureau of Enforcement and Investigation (BEI) is looking for a detail-oriented individual to be a key member of a team of dedicated professional conduct investigators. BEI conducts investigations into allegations of violations of standards of conduct, laws, rules and regulations for twenty-nine licensing boards and commissions within the commonwealth. Apply today and take the next step forward in your professional journey.
This position is headquartered in Scranton (Lackawanna County); however, the majority of this position will be field work in, but not limited to, Lehigh, Northampton, Carbon, and Schuylkill Counties.
DESCRIPTION OF WORK
As a Professional Conduct Investigator 1, you will be responsible for planning, coordinating, and conducting investigations pertaining to allegations of policy violations within the professional and occupational licensing boards and commissions under the Bureau of Professional and Occupational Affairs. You will work closely with supervisors and prosecuting attorneys to ensure all necessary and factual information is obtained, reviewed and evaluated. Excellent communication skills are imperative, as you may need to provide testimony during court proceedings in addition to facilitating in-person interviews and compiling thorough, accurate, and timely reports. Travel throughout various sites within a geographic region is a requirement for this position.
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00297460) .
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch.
Telework: You may have the opportunity to work from home (telework), part-time at the discretion of the program area and supervisors based on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Scranton. The ability to telework is subject to change at any time.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Two years as a Regulatory Enforcement Inspector (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or
Five years of investigative experience;or
One year of investigative experience and a bachelor's degree; or
Any equivalent combination of experience and training that included one year of investigative experience.
Other Requirements:
This particular position also requires possession of a valid Class C Driver's License.
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
Selective Cert: Do you possess a current driver's license which is not under suspension?
Yes
No
02
If you answered yes, please provide your driver's license number and expiration date. If you answered no, @type N/A in the text box below.
03
Have you been employed by the Commonwealth of Pennsylvania as a Regulatory Enforcement Inspector for two or more years full-time?
Yes
No
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
05
Do you possess one or more years of full-time investigative experience?
Yes
No
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
07
How much graduate coursework have you completed in criminal justice, paralegal, or pre-law? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
30 credits or more
15 but less than 30 credits
Less than 15 credits
None
08
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
09
WORK BEHAVIOR 1 - CONDUCT INVESTIGATIONS
Conduct investigations into allegations of misconduct of licensees, registrants, and certificate holders under the jurisdiction of the appropriate agency by conducting interviews, collecting and retaining evidence, and examining records or other documents.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience independently conducting investigations of allegations of misconduct of licensees, registrants, and certificate holders which included conducting interviews, collecting and retaining evidence, and examining records or other documents.
B. I have experience independently conducting investigations in settings such as criminal, regulatory, or labor relations which included conducting interviews, collecting and retaining evidence, and examining records or other documents.
C. I have experience assisting others in conducting investigations in any setting. My duties included assisting with interviewing, collecting and retaining evidence, and examining records or other documents.
D. I have successfully completed college-level coursework or other training related to investigation procedures, criminal investigations, or rules of evidence.
E. I have NO experience, coursework, or training related to this work behavior.
10
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The @type of investigations you conducted and the actual duties you performed
Your level of responsibility
11
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
The Training Source
The Course Title
The Credits/Clock Hours Earned
12
WORK BEHAVIOR 2 - INVESTIGATIVE PLANNING
Develop investigative plans which include determining the issues involved and @types of evidence required; researching laws, rules, and regulations to determine the applicable sections; and planning the scope, timing, and direction of the investigation.
Levels of Performance
Please select the "Level of Performance" which best describes your claim.
A. I have experience independently developing investigative plans which included determining the issues involved and the @types of evidence required; AND researching the laws, rules, and regulations to determine the applicable sections; AND planning the scope, timing, and direction of the investigation. I was responsible for the final investigative plan.
B. I have experience assisting others developing investigative plans which included determining the issues involved and the @types of evidence required; OR researching the laws, rules, and regulations to determine the applicable sections; OR planning the scope, timing, and direction of the investigation; however, I was not responsible for the final investigative plan.
C. I have successfully completed college-level coursework or training related to fundamentals of investigation.
D. I have NO experience, coursework, or training related to this work behavior.
13
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
Examples of investigative plans you developed or assisted with
The actual duties you performed
Your level of responsibility
14
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
The Training Source
The Course Title
The Credits/Clock Hours Earned
15
WORK BEHAVIOR 3 - WRITTEN COMMUNICATION
Prepare narrative investigative reports which contain locations visited, interviews conducted, and facts and evidence obtained; prepare letters and emails.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience preparing narrative investigative reports as described above, as well as letters and emails. I was responsible for the final products.
B. I have experience preparing portions of narrative investigative reports; however, I was not responsible for the final narrative investigative report. I have experience preparing letters and emails and I was responsible for these final products.
C. I have successfully completed college-level coursework or training related to investigative report writing, technical writing, business writing, or English composition.
D. I have NO experience, coursework, or training related to this work behavior.
16
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The @type(s) of reports (or other correspondence) you prepared
Your level of responsibility
17
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
The Training Source
The Course Title
The Credits/Clock Hours Earned
18
WORK BEHAVIOR 4 - TESTIFY/APPEAR AS A WITNESS
Testify at administrative hearings and/or appear as a witness for a state, federal, or local program in formal judicial proceedings to present findings of facts related to the case.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience presenting findings of facts and testifying/appearing as a witness for a state, federal, or local program in formal judicial proceedings.
B. I have experience presenting findings of facts and testifying/appearing as a witness for a state, federal, or local program in informal legal proceedings.
C. I have successfully completed college-level coursework or training related to courtroom testimony, the courtroom environment, or limitations of courtroom rules.
D. I have NO experience, coursework, or training related to this work behavior.
19
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
Details of the information/testimony you presented as a witness
The @type(s) of proceedings (formal or informal)
20
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
The Training Source
The Course Title
The Credits/Clock Hours Earned
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
