Summary The incumbent is a working supervisor and directs subordinates' work to conform to Nutrition and Food Services, national, and facility's mission, goals, procedures, and policies. Makes decisions independently within the scope of responsibility. Responsibilities Major duties and responsibilities will include: Coordinates and directs the daily operations of the NCC and nourishment areas Uses standards, policies, procedures, diet manuals, modified menus, and production sheets to guide the work Directs the work activities of employees, appraising performance, and promotes courteous and cooperative working relationships Provides guidance pertaining to food service-related work assignments and ensures the quality and quantity of work performed Operates within an established budget and shares managerial responsibility for the proper supervision of labor, allocation of subsistence and other resources Ensures staff supervised receive and complete all necessary training Resolves information technology issues related to integration of VISTA, Get Well Network/Touch Tone Dining and N&FS Systems Consults with commercial of-the-shelf (COTS) contractors when unable to resolve issues Oversees menu/recipe changes and all necessary updates in food service system Consults with clinical nutrition staff to resolve tray ticket issues with complex diets Handles patient problems and complaints related to N&FS as appropriate Participates in performance improvement activities by assisting in the development of indicators and monitors, data collection and analysis, corrective actions and preparation of reports Ensures compliance with all regulatory agency standards, including state, federal and Joint Commission Performing related duties as required. Work Schedule: M-F 8:00 am to 4:30 pm Position Description Title/PD#: Supervisory Health Technician (Dietetic)/PD99862A Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/28/2025. To qualify for this position, you must meet one of the following: Specialized Experience: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-6) in the Federal Service that has given me the particular knowledge, skills and abilities required to successfully perform the duties of this position. Specialized experience includes leading administrative and trade skilled employees; providing technical assistance with specialized computer systems, programs and/or software applications; providing training for staff on specialized computer systems/software, and security issues; assisting with providing nutritional care services to patients; collects and analyzes data to prepare reports. Applicants should possess effective communications skills and show duties performed support medical and/or health personnel such as Nutritionists or Dietitians. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. ~OR~ Education: Successfully completed one (1) full year of graduate education (or 18 semester hours) with a major that included courses directly related to the work of this position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). Such graduate education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. ~OR~ Combination: Equivalent combination of successfully completed graduate-level education and specialized experience, as described above, which meet the total qualification requirements for this grade level. This education must have been obtained at an accredited business, secretarial or technical school, junior college, college, or university. NOTE: Your experience must be documented in your resume and transcripts are required. You will be rated on the following Competencies as part of the assessment questionnaire for this position: - Manages Human Resources - Plans, distributes, and monitors work assignments; evaluates work performance and provides feedback to others on their performance - Education and Training - Knowledge of teaching, training, research, making presentations, lecturing, testing, and other instructional methods - Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, attends to nonverbal cues, and responds appropriately - Food Service - Knowledge of preparing and serving food for consumption - Computer Skills - Uses computers, software applications, databases, and automated systems to accomplish work Physical Demands and Work Environment: Routine work requires repetitive motion activities of the hands and fingers for extensive phone, keyboard and computer mouse use, standing and sitting for extended periods of time, intermittent/non-strenuous ambulation around all areas of the medical center, and carrying light items such as papers, books, portable scales, and food trays. Occasionally, duties may require the movement of audio-visual equipment and/or classroom area organization and driving an automobile. Work is performed in an office setting or kitchen setting and involves everyday risks which require normal safety precautions typical of places such as kitchens, offices, meetings, training rooms and/or libraries. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
