Lead Business Communications Consultant

Wells Fargo • Charlotte, NC • 2h ago

Why Wells Fargo:

This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. At Wells Fargo, we support employees' career aspirations and growth. We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance, and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

About this role:

Wells Fargo is seeking a Lead Business Communications Consultant reporting to the head of Business Communications for Global Operations. This position offers an opportunity to shape, elevate, and execute internal communication strategies for our data, analytics, reporting, and artificial intelligence (AI) teams. You will play a pivotal part in fostering engagement and clarity across the Global Operations organization, working closely with leadership and cross-functional partners.

In this role, you will:

Develop, implement, and continually refine robust communication strategies that amplify understanding and engagement around the organization's data and AI initiatives.

Collaborate with senior leaders and technical experts to ensure communications align with both technical goals and business objectives.

Produce compelling, high-impact content in various formats-including written, visual, and multimedia assets such as executive presentations, digital media, and video stories.

Translate complex data and AI projects into clear, meaningful narratives for stakeholders, clients, and partners, articulating tangible business value.

Drive the evolution of digital communication channels, including web design, analytics, and digital storytelling. Leverage platforms such as websites, intranets, and social media to maximize audience engagement.

Act as a trusted advisor to business leaders, data scientists, engineers, and marketing teams-facilitating collaborative sessions to extract insights, align messaging, and maintain consistency across all communications.

Ensure all content undergoes appropriate review and approval processes prior to publication.

Maintain rigorous adherence to brand, editorial, compliance, privacy, and web standards in all creative assets.

Required Qualifications:

5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

5+ years of experience in Communications

Desired Qualifications:

Advanced proficiency with industry-standard digital design tools and web production techniques (e.g., Adobe Creative Suite, Camtasia, Figma).

Expertise in applying editorial style guidelines across a variety of business communications.

Demonstrated ability to develop and support integrated communication strategies within large-scale organizations.

Proven project management skills, with the ability to juggle multiple priorities and deadlines in a fast-paced environment.

Experience translating strategic objectives into actionable and measurable communication plans.

Advanced photo and video editing skills, with a portfolio showcasing effective digital content.

Successful track record of working within collaborative, cross-functional teams.

Comprehensive understanding of SharePoint architecture, including site design, permissions management, and enterprise platform integration.

Job Expectations:

This position is not eligible for Visa sponsorship.

Ability to work on site in a hybrid role.

Fully remote work locations are not available for this role. If you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.

Posting End Date:

25 Aug 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-482149

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