Market Grille Clerk

Hy-Vee Food Stores • Dubuque, IA • 15h ago

Additional Considerations (if any):

Daytime Shifts

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Market Grille Clerk

Department: Market Grille

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Reviews and fills customer orders for the day. Handles food in a safe manner and ensures the work area is always clean and neat.

Core Competencies

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers

Positions that Report to you: None

Primary Duties and Responsibilities:

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

escorting them to the products for which they're looking

securing products that are out of reach

loading or unloading heavy items

making note of and passing along customer suggestions or requests

performing other tasks in every way possible to enhance the shopping experience

Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.

Takes customer orders at the Market Grille counter.

Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

Reviews orders for the day.

Handles food in a safe manner and ensures the work area is always clean and neat.

Reviews the status and appearance of the food for freshness.

Ensures that an adequate food supply is ready and on hand and develops or follows a production list.

Anticipates product needs for the department on a daily basis.

Prepares and replenishes product as necessary.

Pulls product from cooler/freezer to prepare for cooking.

Checks in product, puts product away, and may review invoices.

Runs the department registers and receives payment, makes change, etc., where applicable.

Removes trash in a timely manner.

Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

Washes dishes as necessary.

Orders product and supplies as necessary.

Prices products for customers as necessary.

Delivers orders as needed.

Assists in other areas of store as needed.

Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.

Ability to do simple addition and subtraction; copying figures, counting and recording.

Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience:

No education requirement. Six months or less of similar or related work experience.

Physical Requirements:

Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.

Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.

Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to noise, equipment movement hazards, cleaning chemicals/solvents, possible electrical shock and temperature extremes.

Equipment Used to Perform Job:

Standard tools and equipment used in a kitchen environment including disposal, trash compactor, slicer, Hobart machine, grill, fryer, dishwasher, register system, ovens, rotisserie, knives, label maker, and company vehicle.

Contacts:

Has daily contact with the general public and customers. Has contact with federal/state governmental or regulatory agencies regarding inspections.

Are you ready to smile, apply today.

Similar Jobs

Sales Management Trainee- Dubuque, IA

Enterprise Mobility • Dubuque, IA • 1w ago

Management & Administrative

Overview Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, o...

1w ago

Go to Apply

Sales Representative / Business Consultant

System One • Dubuque, IA • 2w ago

Management & Administrative

Job Title: Sales Representative - Business Consultant Location: Dubuque, IA (Field-Based Role) About the Role: Our client, a global leader in the fintech and payments space, is seeking a dynamic Sales Representative / Bu...

2w ago

Go to Apply

Sales Representative ( B2B ) / Territory Account Manager

System One • Dubuque, IA • 2w ago

Management & Administrative

Job Title: Sales Representative ( B2B ) / Territory Account Manager Location: Dubuque, Iowa Type: Direct Hire For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and...

2w ago

Go to Apply

Care Team Operations Manager

Sedgwick • Dubuque, IA • 2w ago

Management & Administrative

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experi...

2w ago

Go to Apply

CUSTOMER SERVICE/RECEPTIONIST

Woodward Communications, Inc. • Dubuque, IA • 3w ago

Management & Administrative

CUSTOMER SERVICE/RECEPTIONIST Job Details Job Location TH Media - Dubuque, IA Position Type Full Time Education Level High School Travel Percentage None Job Shift First Shift Job Category Customer Service Description Ove...

3w ago

Go to Apply

Sales Representative ( B2B ) / Account Manager

System One • Dubuque, IA • 4w ago

Management & Administrative

Job Title: Sales Representative ( B2B ) / Account Manager Location: Dubuque, Iowa Type: Direct Hire For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email...

4w ago

Go to Apply

Truck Driver

Roehl Transport • Dubuque, IA • 18h ago

Trucking & Construction

In our over the road Flatbed Fleet, you'll haul unique freight mostly east of I-35 (though you may have loads that'll take you through any of the lower 48 states and Canada). As you see the nation, you'll also see many d...

18h ago

Go to Apply

Traffic Control Flagger

AMERICAN MATERIALS LLC • Kieler, WI • 1d ago

JOB REQUIREMENTS: American Materials, LLC Application Instructions To apply, click the green \'Apply Now\' button above. Please read through your information carefully, as you will not be able to make changes once your a...

1d ago

Go to Apply

Personal Banker I

UMB Bank • Dubuque, IA • 1d ago

Finance, Accounting & Banking

Personal Bankers at UMB are experts at building customer relationships and recommending and selling products and services. Personal Bankers use their product knowledge and every interaction to identify needs and offer fi...

1d ago

Go to Apply

Health Market Department Manager

Hy-Vee Food Stores • Dubuque, IA • 2d ago

Hospital & Medical

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting o...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.