Front Desk Supervisor - 19837-7563

Davidson Hospitality Group • Oak Brook, IL • 3h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12917322 Property Description

Join the esteemed team at Hyatt Lodge Oak Brook, a luxurious and serene retreat nestled in the picturesque suburb of Oak Brook, Illinois. As a renowned property, we are seeking dedicated and passionate individuals to be part of our team. With its breathtaking natural surroundings, elegant accommodations, and exceptional service, Hyatt Lodge Oak Brook offers a unique and tranquil work environment. As an employee, you will have the opportunity to deliver outstanding hospitality to our discerning guests and create unforgettable experiences. With a commitment to employee development and growth, Hyatt Lodge Oak Brook offers ample opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and unparalleled guest service. Apply now to embark on a rewarding career at Hyatt Lodge Oak Brook!

Overview

Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you\'ll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Apply now and become an integral part of our hotel/resort\'s success story!

Key Responsibilities:

Supervise front desk operations, including check-in, check-out, and

guest services

Lead and motivate the front desk team to provide exceptional

customer service

Handle guest inquiries, concerns, and special requests in a

professional and efficient manner

Train and onboard new front desk staff members

Ensure accuracy and completeness of guest reservations and billing

information

Collaborate with other departments to resolve guest issues and

enhance guest experiences

Maintain a clean and organized front desk area

Monitor and maintain compliance with hotel policies and procedures

Join our team as a Front Desk Supervisor and take your hospitality career to new heights. Apply now and be part of our hotel\'s commitment to delivering exceptional guest experiences. With your leadership skills and passion for hospitality, you\'ll inspire and empower our front desk team to provide memorable stays for our valued guests.

Qualifications

Prior cash handling experience necessary

High School graduate or G.E.D. equivalent

Ability to communicate effectively with the public and other Team

Members

Read, write and speak English fluently

Six months Front Desk experience

Strong computer skills

Flexible schedule including nights and weekends

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners\' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company\'s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company\'s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereavement, and Holidays).

401K Match

Hourly Rate of pay \$22.00

Working at Davidson is like nowhere else. It\'s less of a job, more of a calling. It\'s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD \$0.00 - USD \$22.00 /Hr.

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