Customer Service Representative - 10 open positions!

Genesis Corp • Grove City, OH • 2h ago

Genesis10 is seeking a Customer Service Representative for a contract-to-hire position with a leading client in Columbus, OH. This is an on-site position. here are 10 openings. Must be able to start work on 09/22/2025. Compensation: $16.00 per hour W2. Shift Options: CSR's needed on the 7a - 3:30p shift and for the 10a - 6:30p shift Job Description: The Customer Service Representative will interact with customers by addressing inquiries and resolving complaints. Responsibilities: Interacts with customers via telephone, email, or online chat to provide support and information on products or services. Collects and enters orders for new or additional products or services. Assisting callers with any questions regarding their mobile devices. Troubleshooting the device and the set up/provisioning of the device. Often this includes coordinating our efforts with the service provider and a technician. Fields customer questions and complaints When the issue is beyond the representative's knowledge, forward to the assigned specialist or other appropriate staff. Coordinating the efforts of service providers, IT Help Desks, MDM Administrators, and customers to maintain service expectations. Acts as an intermediary to prevent "up-selling " by service providers. Ensures that appropriate actions are taken to resolve customer's problems and concerns. Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Performs data entry, administrative support, and clerical duties. Performs other related duties as assigned. Requirements: High school diploma or equivalent. Six (6) months or more experience with Customer Service. Must have basic computer/smartphone skills. Experience working with wireless devices. Must have good written and verbal communication skills. Must be able to pass a security clearance, if necessary (may require additional discussion.) About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.

The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.

Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)

Behavioral Health Platform

Medical, Dental, Vision

Health Savings Account

Voluntary Hospital Indemnity (Critical Illness & Accident)

Voluntary Term Life Insurance

401K

Sick Pay (for applicable states/municipalities)

Commuter Benefits (Dallas, NYC, SF)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, nati

Similar Jobs

Chief Engineer

JONES LANG LASALLE AMERICAS INC • Grove City, OH • 2h ago

Management & Administrative

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are...

2h ago

Go to Apply

Chief Engineer

JONES LANG LASALLE AMERICAS INC • Grove City, OH • 2h ago

Management & Administrative

2h ago

Go to Apply

Project Manager

Cerris Systems • Columbus, OH • 3h ago

Management & Administrative

Work hard. Have fun! At Cerris Systems (formerly MMC Contractors), we believe in delivering quality craftsmanship while having fun along the way. Our group of construction companies prides itself on our almost 100-year h...

3h ago

Go to Apply

Project Manager

Cerris Systems • Columbus, OH • 3h ago

Management & Administrative

3h ago

Go to Apply

Senior Manager, CaaS Sales (Crypto as a Service)-Payments

Coinbase • Columbus, OH • 3h ago

Management & Administrative

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build...

3h ago

Go to Apply

Senior Manager, Public Cloud Sales (RapidScale) - Central Region

CCI CORPORATE SERVICES INC • Grove City, OH • 3h ago

Management & Administrative

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad...

3h ago

Go to Apply

Cyber Security Manager

Amentum • Columbus, OH • 4h ago

Management & Administrative

Please note this position is based on Contract Award and is located on the island of Diego Garcia. Facility-Related Control System (FRCS) Cybersecurity Manager The Contractor shall provide a FRCS Cybersecurity Manager to...

4h ago

Go to Apply

Executive Partner - (Chief Data & Analytics Officer Partner)

Gartner, Inc. • Grove City, OH • 7h ago

Management & Administrative

The Team and Leader Statement Executive Technology Services is an executive-level advisory service that delivers expert insight and guidance tailored to each member's @context and most critical initiatives. EITL consists...

7h ago

Go to Apply

Administrative Coordinator

CITY OF GAHANNA • Columbus, OH • 18h ago

Management & Administrative

Bring your organizational talents and people skills to the heart of Gahanna's Parks & Recreation Department! The City of Gahanna is seeking an Administrative Coordinator! In this dynamic role, you'll handle a variety...

18h ago

Go to Apply

Operations Manager (Cosmetology & Barber)

PSI Services • Columbus, OH • 19h ago

Management & Administrative

Description Title: Operations Manager (Cosmetology and Barber) Location: Remote-US Salary: Up to $95k/annually ?About PSI Join Us at PSI - Where You Belong, Grow, and Thrive! At PSI, we believe that people achieve their...

19h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.