Technical Training Manager

BGIS • Columbus, OH • 5h ago

Technical Training Manager - (Remote) - $120K-$125K/Year + Remote Flexibility! The Technical Training Manager achieves success on field training and installing for Energy Management Systems. The ideal candidate has hands-on experience with energy-efficient technologies, electrical systems, and building automation, and is capable of leading field teams to ensure quality, safety, and system performance. The Technical Training Manager demonstrates BGIS values and the company commitment to safety, health, and the environment. About BGIS ITS BGIS ITS, part of the global BGIS group since 2022, is a service-oriented leader with over 500 U.S. technicians and 7,000 worldwide. We deliver exceptional customer experiences through innovative energy management solutions and continuous training, empowering our team to excel while servicing national clients. Your Role as a Technical Training Manager

Work with system integrators, EMS vendors, and internal teams to ensure training aligns with operational needs.

Maintain all assigned tools and arrange for repair and replacement as required.

Submit all expenditures on a timely basis.

Provide technical support and post-training follow-up based on technician knowledge levels.

Participate in facility related and other projects as assigned.

Quality and Safety

Assist in enhancing client satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Record resolution data within appropriate systems and databases.

Ensure work completed meets quality, client expectations and all contracted requirements.

Ensures work performed is compliant with corporate and legislated policies, procedures, practices and guidelines related to environmental, health, safety, fire protections and any other applicable requirements.

KNOWLEDGE AND SKILLS

High School Diploma or equivalent trades related training.

Minimum 4 years appliable work experience in the construction or facilities management industry.

Minimum 3 years of experience with account management.

Excellent verbal and written communication skills including data relay, exchange, feedback, and clarification.

Ability to collaborate in a teamwork environment with internal and external contacts.

Problem solving skills to identify root cause issues and take appropriate steps for resolution and teach others how to complete essential tasks.

Time management focus to balance multiple competing priorities and demonstrate a sense of urgency.

Relationship building to maintain current clients and build connections with additional industry contacts.

Ability to work independently and contribute positively to teamwork environment.

Strong environmental, health, and safety mindset and ability to perform work in a safe manner.

Intermediate working knowledge of Microsoft Word, Excel, Outlook, and Project required. Working knowledge of SharePoint preferred.

Knowledge of CRM a plus.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.

Cognitive skills required to work in a fast-paced environment including ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes and ability to complete tasks within targeted time frame to minimize risk of outages or damage to building and high value equipment.

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjUxNzgwLjEwNTA4QGJnaXNjb21wLmFwbGl0cmFrLmNvbQ

BGIS

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