Corporate Account Experience Manager

Motion Industries • Harrisburg, PA • 4h ago

Harrisburg,, PA, USA Full time R25_0000029177

Senior Corporate Account Experience Manager

SUMMARY:

Under limited supervision, the Senior Corporate Account Experience Manager is responsible for coordinating and negotiating contractual requirements, implementing customer agreements and fulfilling contractual obligations between Motion Industries and our customers. This role ensures compliance with the specific requirements found in each Corporate Account customer contract. The Senior Corporate Account Experience Manager has customer assignments and spends a significant amount of time at customer locations.

JOB DUTIES

Implements customer agreements by working with and through customer and field personnel.

Manages contract performance to facilitate customer relationships.

Reviews customer contracts and transactional data to assess company compliance with terms of agreement.

Manages the implementation of a contract by communicating with all levels of employees.

Assesses customer product needs to determine additional products and service offerings to sell.

Facilitates or leads local branch and plant engagement and projects.

Negotiates customer terms on behalf of a Corporate Account Manager (CAM).

Presents contract performance information at Quarterly Business Review (QBR) meetings with CAMs.

Travels to customer sites to conduct and participate in customer meetings and/or presentations.

May supervise/mentor lower-level employees.

Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor's degree and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

Expert at all Microsoft Office applications, particularly Excel.

Strong project management skills.

Strong quantitative and analytical skills.

Results oriented.

Excellent written and verbal communication and presentation skills.

PHYSICAL DEMANDS: Travel required.

LICENSES & CERTIFICATIONS: None required.

SUPERVISORY RESPONSIBILITY: 0-5 Indirect Reports

BUDGET RESPONSIBILITY: No

COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

See Description

PI277296372

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