Customer Service Representative

Aston Carter • Carlsbad, CA • 13h ago

Job Title: Customer Service Rep

Job Description

The Customer Service Rep will focus on managing data entry tasks and organizing email communications effectively. The role requires responding to emails, maintaining an organized system for customer interactions, and ensuring accurate data entry with a focus on alphanumeric details. The ideal candidate will possess excellent email communication skills and should be capable of dealing with challenging people and scheduling scenarios.

Responsibilities

Perform accurate data entry tasks with attention to detail.

Organize and manage email communications with a focus on customer interactions.

Maintain a high level of organization in handling part numbers and product details.

Communicate effectively via email, showcasing strong written communication skills.

Utilize software tools such as Word Suite and Excel for data management.

Adapt to using ERP systems for efficient data processing and management.

Handle difficult scheduling and customer service scenarios with professionalism.

Essential Skills

Proven experience in data entry, with a focus on alphanumeric data.

Strong organizational skills to manage multiple customer communications.

Excellent email communication skills for effective customer service.

Experience with Word Suite and Excel software.

Familiarity with ERP systems.

Additional Skills & Qualifications

Detail-oriented with a keen eye for numbers and addresses.

Personable yet focused, capable of maintaining a quiet and analytical work style.

Strong recall abilities and articulate communication.

Demonstrated tenure in previous roles, showcasing reliability.

Open to learning and taking pride in their work.

Work Environment

The role is based onsite in Carlsbad, working within a team of seven people. The office environment is conducive to focused and analytical work. The position requires attendance from 8am to 5pm, emphasizing reliability and commitment. The team is composed of quiet and hardworking individuals who value professionalism.

Pay and Benefits

The pay range for this position is $22.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Carlsbad,CA.

Application Deadline

This position is anticipated to close on Aug 22, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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