Director, Corporate Compliance Suburban Operations
Job ID: 12715
Business Unit: MTA Headquarters
Location: Jamaica, NY, United States
Regular/Temporary: Regular
Department: Office Chief Compliance Off
Date Posted: Aug 15, 2025
Description
JOB TITLE:
Director - Corporate Compliance Suburban Operations
DEPT/DIV:
MTA Corporate Compliance
WORK LOCATION:
144-41 94th Avenue
FULL/PART-TIME
FUL L
SALARY RANGE:
$130,000 - $140,000
DEADLINE:
Until filled
Opening:
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Position Objective:
The Compliance Director will conduct the following critical work:
Coordinate and implement the Internal Control Review Program across the MTA and its subsidiaries, including but not limited to providing expertise and guidance as relates to business process best practices and in accordance with the COSO framework relative to risk assessment, internal controls and fraud prevention as well as marketing, training and communication of the program to ensure compliance with the NYS Accountability, Audits and Internal Control Act as mandated by Public Authorities Law Section 2931-2923 to promote effective and efficient operations while rooting out fraud, waste and abuse.
Serve as a leading advisor in managing MTA and its subsidiary agencies' Corporate Policies & Procedures and internal Standard Operating Procedures including but not limited to the identification and addressing of new policy needs and the maintenance, review, update, and dissemination of prevailing policy impacting the agency's workforce and its operations to ensure their alignment to strategic goals and objectives. Develop cohesive policies to ensure efficient utilization of resources and to document and distribute an agency's procedures in support of its operations and specific functions for the benefit of the agency's workforce. Establish strategic direction and policy for the oversight of business processes and provide strategic leadership.
Serve as the independent point of contact for the MTA and its subsidiary agencies to coordinate and facilitate external and internal audits. Review and comment on the accuracy and legitimacy of information included in audit reports, including the validity of findings and recommendations, and develop accurate and timely responses to audit reports, particularly as relates to sensitive information, as, at times, agency responses are made available for public consumption. Monitor and report to the board the status of audit findings and work with the agency in addressing any issues to ensure audit recommendations are implemented fully and timely while maintaining transparency.
Assist the Agency Compliance Officer with planning, directing, and administering the operations of the MTA Ethics, Risk, and Compliance Program. Identify and assess departmental compliance with applicable rules, regulations, policies, and procedures. Ensure that the Compliance program is consistent with industry standards and recommend corrective action, if necessary. Upon special request, conduct confidential investigations into allegations of departmental fraud, waste, and abuse. Develop, plan, direct and administer the Fraud Risk Assessment program
Responsibilities:
Direct, plan and administer the MTA and its subsidiaries agencies Internal Control Review Program, including but not limited to providing expertise and guidance as relates to business process best practices and in accordance with the COSO framework relative to risk assessment, internal controls, and fraud prevention as well as marketing, training, and communication of the program to ensure compliance with the NYS Accountability, Audits, and Internal Control Act
Establish, implement, and maintain guidelines for a system of internal controls and a program of internal control review that promotes efficiency and effectiveness, and establishes sound internal controls to minimize costs, benefit internal and external customers, and aid in financial reporting
Coordinate, monitor, and assist in the creation and maintenance of vulnerability assessments, control evaluations, and corrective actions. Follow-up to ensure corrective actions are implemented
Prepare required reports for the Agency Head's signature
Decision making authority to approve ethics requests and resolve issues
Assist in oversight and management responsibility of the MTA's Corporate Compliance and Ethics Program, functioning as an independent and objective body that reviews and evaluates compliance issues/concerns within the organization
Conduct research on industry standards/best practices to ensure that the Compliance program is consistent with current standards/best practices. Recommend changes to the program, as necessary
Report on compliance matters to the ACCO or other identified compliance personnel to supply information to the Chairman and Chief Executive Officer of the MTA, Board of Directors, Audit and Corporate Governance Committees
Oversee coordination with other Agencies and departments, including legal, internal audit, security, human resources, and information technology, to ensure effective implementation of the compliance and integrity program
Ensure an effective system is in place for employees and internal and external persons to raise questions and obtain advice on compliance and integrity related issues, and to report misconduct without fear of retaliation
Participate in the training of MTA, Contractor, and Subcontractor staff on compliance issues to ensure parties fully understand their obligations and MTA's expectations
Oversee compliance staff and conduct due diligence reviews
Provide ethics advice and guidance to employees and assist agencies with vendor responsibility hearings
Assist in ensuring that reports and other indications of possible misconduct are appropriately investigated, and that appropriate corrective action is taken, including enhancements to the compliance program and disclosure if warranted
Assist in ensuring findings of misconduct and weaknesses in the compliance and integrity program are responded to promptly and effectively
Develop, update, and maintain policies and procedures across the MTA and its subsidiary agencies to ensure their alignment with strategic goals and objectives as well as with applicable State and Federal Laws
Collaborate with agency partners and field operations on the development and implementation of new and/or refined strategies to deliver enterprise-wide policy directives and procedures
Ensure communications are current, relevant, and readily accessible
Direct and guide policy planning with department point-of-contact personnel and senior management. Work with cross-functional teams to facilitate information exchange to sustain consistent policy effectiveness, and integrate uniform standards inclusive of policies, processes, directives, and procedures across all MTA agencies
Steer and sustain broader, consistent procedural practices through participation in special projects and initiatives covering policy review, research, interpretation, and usage of effective all-agency implementation
Organize information and collect input from subsidiary agency partners and employ methodology to ensure a more effective and efficient online processing system via RSA Archer
Maintain strong business partnerships and liaison relationships among all management levels of the MTA and its subsidiary agencies, and preserve confidentiality as required
Conduct highly complex and comparative analyses across a wide spectrum of policies and procedures; identify gaps in agency policies and evaluate existing policy initiatives
Assess trends and make actionable proposals, based on quantitative and qualitative data regarding policy revisions to meet agency changing and emerging needs
Lead the review of policies, research on policy usage, and interpretation and development of policy, best practices, and procedural recommendations for approval
Craft language and organize the distribution of governing policies through effective communication channels
Collaborate with MTA and subsidiary agency stakeholders on interpretation of and compliance with policies and procedures, guidelines, and standard operating procedures
Advise management on practical application to resolve challenges and issues
Assist in the preparation of the Board of Directors guidelines and other governance documents
Review and provide edits, comments, etc. to all audit reports while fully addressing inaccurate statements, as well as validate and assess the reasonableness of findings and recommendations
Develop responses for Agency Head Vice -President and/or Department Head approval to Office of the State Comptroller and MTA/OIG audit reports that contain achievable remediation plans to audit findings for eventual public consumption
Address comments/concerns received from NYS Budgets, Chambers, Legal, and Communications
Ensure that recommendations are properly tracked and that departmental responses are accurately reflected and correctly address the recommendations noted
Manage audit recommendation implementation status by following up with departments to obtain responses to recommendations not yet implemented
Work with departments to ensure corrective actions accurately address the recommendation
Work with departments to request extensions to implementing recommendations, as needed
Represent the Agency Chief Compliance Officer at MTA Audit Committee meetings to address questions from the Board
Select, develop, and motivate personnel within the department
Provide career development and prompt and effective coaching, and counseling
Responsible for the discipline/termination of employees when necessary
Review staff performance
Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential
Provide hands-on support to staff as required to alleviate and balance workloads
Special assignments from the Deputy Chief Compliance Officer covering a variety of topics
May need to work outside of normal work hours (i.e., evenings and weekends)
Travel may be required to other MTA Locations or other external sites
Qualifications:
Knowledge/Skills/Abilities:
Significant breadth of knowledge of internal controls, compliance and integrity programs, internal investigations, and policy development
Extensive knowledge of MTA operations and business activities
Experience dealing with highly confidential information
Must possess excellent grammar, editing, oral communication, and writing skills
Demonstrate the ability to work with all levels of management within the MTA
Demonstrate the ability to communicate and interact well with external agencies. External agencies may include the Governor's Office for New York State, the New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities
Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short-and long-term goals and direction for the area(s) of responsibility
Demonstrate the ability to complete short-and long-term projects effectively and as efficiently as possible
Demonstrate analytical capabilities and quantitative skills
Proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, Visio, and Outlook
Proficiency in Adobe Lifecycle
Education and Experience:
Bachelor's Degree in Business , Transportation, Public Policy, or a related field from an accredited college
A minimum of 8 years' experience in Compliance, Audit, Legal, Human Resources, Organizational Development, or a related field, including at least 5 years in a managerial or leadership role in a large, multi-faceted, fast-paced organization or governmental body
P referred:
Juris Doctorate or Master's Degree in Business , Accounting, Finance, Transportation, Public Policy, or related field from an accredited college
A working knowledge of project management principles and/or policy analysis and experience
Budget responsibility in prior experience preferred
COSO Certification
Certified Internal Auditor
Other Information
May need to work outside of normal work hours (i.e., evenings and weekends)
Travel may be required to other MTA locations or other external sites .
According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers, or within 180 days of hire or transfer for an employee entering an authorized driving position.
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
