IT Infrastructure and Operations Manager (Hybrid)
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IT Infrastructure and Operations Manager (Hybrid)
Salary
$134,820.00 - $160,000.00 Annually
Location
Denver Metro, CO
Job Type
Full Time
Job Number
320IT Infra & Ops Mngr8.25
Department
Department of State
Division
Information Technology Division
Opening Date
08/14/2025
Closing Date
8/28/2025 11:59 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
1700 Broadway, Denver, CO 80290, USA
FLSA Status
Exempt; position is not eligible for overtime compensation.
Department Contact Information
Laura Darby: 303.860.6939; laura.s.darby@coloradosos.gov
Salary Note
Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
Colorado Department of State
THIS ANNOUNCEMENT WILL REMAIN OPEN FOR THE SPECIFIED TIME AND IS ONLY OPEN TO RESIDENTS OF THE STATE OF COLORADO AT THE TIME OF SUBMITTING YOUR APPLICATION.
SERVICE. INNOVATION. INTEGRITY. EXCELLENCE. INCLUSION.
Are you looking for a career that allows you to improve your world and the world around you? The Colorado Department of State (CDOS) is seeking diverse individuals from all backgrounds to apply for a position that makes a direct impact on enhancing the lives of Coloradans.
If your goal is to build a career that makes a difference through the work you do each day, consider joining the dedicated employees of the Colorado Department of State. Whether working from your home or collaborating onsite, your professional experience will be connected and meaningful. Our office offers an RTD Eco-pass (currently free of charge) and is conveniently located near Civic Center Station, RTD light-rail lines, and the 16th Street Mall. In addition to a great location and fulfilling, impactful work, we offer:
Employee wellness programs and an on-site fitness center
12 paid holidays per year plus generous personal time off and sick leave
Access to a diverse array of technical, leadership and supervisory training opportunities
Strong, yet flexible retirement benefits including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans
Medical and dental health plans
Paid life insurance
Automatic short-term (and optional long-term) disability coverage
Excellent work-life balance through flex schedules, flexplace/remote work, and ad-hoc arrangements
Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to:https://studentaid.gov/manage-loans/forgiveness-cancellation
Our Culture & Environment:
Coloradans come from all walks of life and so do we.
Who We Are
Our mission is to make government easy and accessible for people to further democracy, support economic opportunity for all Coloradans, and demonstrate a standard of integrity and excellence. Our vision is to ensure all Coloradans have a voice in our future, help Coloradans and their businesses thrive, and be the best at what we do.
What We Believe
The State of Colorado is an Equal Opportunity Employer. At the Colorado Department of State, we are dedicated to equity, diversity, and inclusion. We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We highly encourage people from all backgrounds, identities, and abilities to apply.
Our agency website:Colorado Secretary of State's Office (https://www.coloradosos.gov/)
Description of Job
Information Technology (IT) Division
Provides information systems and computer support for employees, customers of the Department of State, and therefore the people of Colorado. Most of the work completed by the division can be done remotely, contributing to the positive work-life balance of its employees. This includes maintaining computer hardware and peripherals. Staff develops, upgrades, enhances, and maintains computer applications and system software for the use of Departmental staff and the public. Processing and storing data received from Colorado counties for voter registration, charitable gaming licenses, UCC filings, domestic and foreign corporations, notary, campaign finance, and lobbyist systems. The Colorado Department of State is unique from many state agencies in that we are a smaller agency with an in-house IT division, as a result our employees maintain greater collective impact over the work product of the Department.
Illustration of Duties
The IT Infrastructure and Operations Manager position will:
manage infrastructure, architecture, and operations support.
communicate a clear technology vision, including how technology can aid the advancement of the Department's strategic plan and vision with proper project prioritization.
build strong working relationships at all levels across Senior Staff, IT Management, IT Staff, and other division staff.
work with organizational leaders to determine appropriate technology solutions to effectively implement projects and to provide ongoing cost-effective support services focused on continuing to drive improved service, integrated cybersecurity best practices, and DevSecOps principles.
lead efforts to evaluate technology improvements, oversee project managers and infrastructure managers, lead internal service team efficiencies, mentor scrum masters, product owners, and team members in DevOps principles, and oversee the CDOS technology portfolio.
provide policy, project, and product management.
provide strategic planning, budgeting, and resource allocation.
serve as both a first- and second-level supervisor for employees on the systems engineering and help desk teams.
maintain confidentiality of all secure and personal identifying information, personnel information, and any other confidential or proprietary information, as well as comply with all state and department policies regarding professional conduct and professional practices.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Class Code & Classification Description
T1E6XX
INFORMATION TECHNOLOGY VI (https://dhr.colorado.gov/class-description-and-minimum-qualifications-for-t1e-information-technology)
MINIMUM QUALIFICATIONS
This position requires a total often (10) years in applicable professional Information Technology administration and engineering experience and/or education in a field of study related to the work. To be considered for this position, your application must clearly demonstrate that youmeet one of the following options outlined below:
OPTION 1 - Experience
Ten years of professional experience leading a technology practice or department managing systems infrastructure and networks, including responsibility for systems architecture, design, and development, as well as organizational change management. Experience must include at least two years at the level of a work leader, staff authority, unit supervisor, or equivalent.
OR
OPTION 2 - Experience and/or Education -Be sure you've attached a copy of your unofficial transcript to qualify for this option. (You may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.)
A combination of related education, formalized apprenticeship program, certification, and/or relevant experience as defined inOption 1to equal ten (10) years. Related education includes accredited course work in Computer Science, Information Technology, Management Information Systems, Mathematics/Statistics, Data Science/Data Analytics, Database Management, Engineering, or closely related field.
Preferred Qualifications and Competencies
The exceptional candidate will possess the following knowledge, skills, and abilities :
Preference will be given to those candidates with previous State Service related to the work assigned to the position
Ability to build strong interpersonal relationships with peers, and other senior management
Proven ability to develop and communicate a clear, organization-wide technology vision aligned with strategic goals.
Ability to react and respond to shifting priorities.
Experience collaborating with senior leadership to identify, evaluate, and implement solutions.
Experience in strategic planning, budgeting, and effective resource allocation.
Strong background in integrating cybersecurity best practices and DevSecOps principles into technology operations.
Experience building secure Windows or Linux operating systems.
Experience designing and implementing Azure cloud infrastructure.
Experience administering Microsoft Exchange, M365, and SharePoint.
Experience configuring and administering networks.
Experience with cybersecurity best practices including systems hardening.
Experience with secure cloud configurations and implementing cloud technologies.
Experience managing vendors and contracts.
Ability to conduct technological analysis and research.
Experience as a CTO, network manager, systems manager, or similar leadership role.
Demonstrated ability to maintain confidentiality and uphold professional standards in the handling of sensitive information.
Competencies to Include: Management of Personnel Resources·Overall Systems· Configuration and Support· System Analysis/Evaluation· Judgement and Decision Making· Oral Communication Skills· Written Communication Skills · Complex Problem-Solving Skills/Problem Sensitivity· Critical Thinking· Operations Analysis· Time Management Skills· Management of Financial Resources· Troubleshooting Skills· Network Design and Support· System Configuration and Support· Security Configuration and Support· Disaster Recovery
If you do possess any of the above knowledge, skills, and abilities, please specifically include the details on your application, as this information will be used to assess your qualifications and may be used to determine a top group of applicants.
Conditions of Employment
The Department of State does NOT offer sponsored Visa for employment purposes.
Position may be required to travel for professional development opportunities or to represent the Department as a key leader.
This position will be required to successfully pass a background check.
When completing your application package, ensure you have submitted your transcript (if applicable).
Must be a Colorado resident at the time of application.
Completing the Application
Applications will be reviewed by a Human Resources Specialist to determine if you meet the minimum qualifications for the position. Your application should specifically address your specialized experience, work products, accomplishments, etc. as they relate to the position duties and minimum and preferred qualifications.
The minimum qualifications listed in the announcement are NOT optional.
Cover letters and resumes will NOT be accepted in lieu of the official State of Colorado application form.
Cover letters and resumes may be attached to the application as supplemental information.
If it is determined that you meet the minimum qualifications, your application may also be used as part of the comparative analysis process to identify a top group for further consideration. The comparative analysis may consist of application reviews, answers to supplemental questions, review of submitted work samples, phone screens, structured interviews, and any other method determined to be valuable in identifying the right candidate.
Appeal Rights
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.
As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.
Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department's action.
For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules
Supplemental Information
Notifications
All correspondence regarding your status in the selection/evaluation process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from "coloradosos.gov" andinfo@governmentjobs.comaddresses. It's your responsibility to ensure that your email will accept these notices and review your junk mail and spam filtered email.
Equal Pay for Equal Work
A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act, there is no guarantee an offer will be at the top of the posted range based on the salary analysis.
ADAAA Accommodations and Equal Opportunity Employment
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Department of State is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Laura Darby, at Laura.S.Darby@coloradosos.gov or call (303) 894-2200 ext. 6113.
E-Verify
The Department of State participates in E-Verify in accordance with the program's Right to Work for all newly-hired employees. Employees are queried through the electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify identity and employment eligibility. You may complete section 1 of the I-9 form upon your acceptance of a job offer letter, but no later than your first day of employment and in addition, on your first day, but no later than the third day, you will be required to submit original documents to verify your eligibility to work in the U.S. Learn more about E-Verify, including your rights and responsibilities at http://dhs.gov/e-verify .
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
Describe your experience managing complex systems, networks, and cloud technologies to support production and disaster recovery for an organization.
02
What tools, standards, and/or guidelines have you used to implement good cybersecurity practices across the systems discussed in the previous question?
Required Question
Employer
State of Colorado
Address
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Website
https://careers.colorado.gov/
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