Summary The Hampton VA Medical Center has an opening for a Dental Hygienist at the North Battlefield Outpatient Dental Clinic. The Dental Hygienist provides direct patient care under the general supervision of the dentist and performs other clinical and clerical functions independently of direct supervision. Responsibilities Candidates at this grade level serve as (I) staff dental hygienists performing advanced clinical techniques, or serve as instructors for a dental hygiene program, or (2) in a lead or supervisory capacity for lower graded dental hygienist and/or dental assistants. Employees plan, coordinate, and conduct preventive oral health programs for various patient groups; develop and modify instructional methods; and develop methods for evaluating the effectiveness of the preventive dentistry program. Employees work closely with, and under the general direction of, a dentist or periodontist. Duties include but are not limited to: a. Customer Service Shows courtesy, respect, and a positive attitude for patients, co-workers and the public. Provides assistance to customers with questions or concerns, provides service recovery. b. Patient Care Sets up operatory for planned dental procedure and cleans dental unit for timely turnover Handles instruments safely, accurately, and efficiently. Provides routine oral prophylactic care to include application of fluoride solutions. Provides gross debridement, deep scaling, and curettage and root planning procedures. Cleans dental prostheses, fixed and removable. Manages dental recall system, referring patients to the doctor for additional care when needed. Applies desensitizing and sealant materials. Administers topical anesthetic agents. Accomplishes all procedures within standard infection control protocols. c. Patient Education Provides patient education appropriate to the veteran's needs and oral condition. Prepares and provides individual and group oral health care instruction to inpatients, outpatients, and caregivers. d. Dental Imaging Images are characterized by diagnostic quality, accurately oriented and exposed dental imaging safety techniques are utilized, and retakes are minimized. e. Infection Control and Equipment Sterilization Demonstrates proper infection control procedures in setting up and cleaning up operatory Instruments are properly prepared for sterilization by SPD standards. Instruments are prepared in a manner that does not delay clinical care. Demonstrates proper infection control procedures in exposing images. f. Clerical Functions Assists patients in scheduling appointments. Assists in filling gaps in the schedule due to late cancellations and failed appointments charts findings, treatment plans, and treatment provided in patient records. g. Information Management Maintains patient confidentiality per HIPAA with written and verbal information. Follows computer security regulations. h. Patient Safety Modifies care as appropriate for patient's age and abilities (patient transfer and position). Provides accurate and understandable instructions to patients. Participates in patient identification and time out per JCAHO requirements. Monitors patient condition during treatment, being alert for signs of physical distress. i. Employee Education Complies with Employee Education requirements. Completes mandatory annual safety training sessions. Prepares and presents monthly Safety Training to Dental Service Staff. Work Schedule: Monday - Friday; Hours 7:30a - 4:00p Compressed/Flexible: Not Authorized Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a trial period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Applicants must possess an Associate degree or higher from an accredited dental hygiene program. The degree must have been obtained from an institution whose accreditation was in place for the year in which the course of study was completed. Approved programs are: (1) Dental hygiene programs accredited by the American Dental Association's Commission on Dental Accreditation (CODA). (2) [Education completed outside of the United States must be considered at least equivalent to that gained in CODA accredited United States programs and would enable the candidate to sit for the National Board Dental Hygiene Examination, which is administered by the Joint Commission on National Dental Examinations.] Licensure: Applicants must be currently licensed to practice as a dental hygienist with a full, current and unrestricted license in a State, Territory or Commonwealth of the United States, or the District of Columbia. Certification: P.L. 97-35, Omnibus Budget Reconciliation Act Of 1981, requires persons who administer radiologic procedures meet the credentialing standards in 42 C.F.R. Part 75, Standards for the Accreditation of Educational Programs for and the Credentialing of Radiologic Personnel. To meet this requirement, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation and is accredited by an organization recognized by the Department of Education and be certified as radiographers in their field. Accredited dental hygiene programs contain curriculum addressing radiologic procedures meets the requirement for certification as dental radiographers. Exception: Non-certified applicants, who otherwise meet the eligibility requirements for licensure, may be given a temporary appointment as a graduate dental hygienist under the authority of 38 U.S.C. § 7405(c)(2)(B) for a period not to exceed 2 years. Failure to obtain certification during this time period may result in termination of employment. English Language Proficiency: Dental hygienists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-9 Dental Hygienist (Full Performance Level) Experience. At least 1 year of experience at the next lower grade level that demonstrates the clinical competencies described at that level. Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-8 level, the candidate must demonstrate the following KSAs: i. Knowledge of hygiene procedures to explain the process and indication, complications and expected treatment outcomes for each. ii. Knowledge of proper usage of dental radiography equipment, radiation safety, assessment of proper image capture and interpretation of films. iii. Knowledge to select appropriate available fluoride products and indications/limitations for safe and proper application. iv. Skill in detecting plaque and calculus, dental abnormalities/pathologies, assessing inflammation and providing safe instrumentation for each procedure. v. Skill in educating patients and caregivers on periodontal disease, wellness, health maintenance, oral hygiene practices, parafunctional habits, and effects of illness, addictions, medications and tobacco on the oral cavity. vi. Ability to assess the patient's medical, dental, anxiety/phobias, medications and comorbidities to administer safe patient care. vii. Ability to assess the impact of patient's medical and dental condition on maintaining oral health, recognize age-related changes in individual patients, adapt patient environment, and maximize patient's physical comfort. Preferred Experience: Preferred experience in the prophylactic dental care and treatment of veterans with compromised health conditions. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. This position is at full performance level. Physical Requirements: The work requires dexterity, simple grasping, and fine manipulation to perform dental hygienist procedures. There is intermittent standing, sitting, bending, twisting, reaching above shoulder, and walking to various locations within the clinic and medical facility. Carrying light items, less than 15 pounds, is required such as small instruments and reusable medical equipment. The position requires the incumbent perform physical tasks common to dental hygienist work such as set up operatory for planned dental procedures, clean the dental unit after procedures, use dental radiography equipment, clean dental prostheses, and make impressions. The position requires the use of a keyboard and computer terminal/equipment to track/chart patient procedures and progress and to perform administrative duties such as sending and receiving email, retrieving electronic documents and files, assisting with scheduling patients, and creating/editing other correspondence as needed. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
