Back to Jobs search

Retail Account Manager

CBRE • Madison, WI • 1d ago

Job ID

232968

Posted

14-Aug-2025

Service line

GWS Segment

Role @type

Full-time

Areas of Interest

Customer Service, Facilities Management

Location(s)

Remote - US - Remote - US - United States of America

About the Role:

As a CBRE Account Management Manager, you will oversee a small to medium-sized team responsible for delivering all client commitments.

This is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization's goals and strategies.

What You'll Do:

Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

Consult with sales professionals to define basic project requirements. Investigate various approaches to attain end results. Inform the organization of potential risks and implement action plans to address them.

Assist with the coordination of resources needed to service projects and build strategic operational plans.

Responsible for the management of sales, and relationships with clients. Identify new sales opportunities and improvements within existing accounts.

Monitor service level performance to ensure client service levels are met and exceeded. Present findings to Sr. Management.

Prioritize open issues and tasks, working closely with both internal and client cross-functional teams. Serve as a point of contact for key systems and processes for projects.

Manage expectations of the client and project team regarding the scope of work and responsibilities. daily performance and ongoing delivery against contractual obligations

Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.

Identify, troubleshoot, and resolve day-to-day and moderately complex issues

What You'll Need:

Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.

In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills with a strong inquisitive mindset

Why CBRE?

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity!

We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in.

Benefits

Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.

Internal advancement available after 6 month mark

Competitive Pay

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Account Manager position is $57,000 annually with bonus eligibility and the maximum salary for the position is $62,000 annually with bonus eligibility. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Retail & Hospitality

JOB REQUIREMENTS: Apply Description At Lake Ridge Bank, we are focused on serving the community and we are seeking a motivated leader to join our University Avenue office in Middleton as a Retail Manager! The Retail Mana...

3d ago

Go to Apply

Buyer

LATITUDE CORP • Verona, WI • 3d ago

Retail & Hospitality

JOB REQUIREMENTS: Latitude Corp. Description We are looking for a Buyer 2 to join our 100% EMPLOYEE-OWNED team. First Shift:Monday-Friday, 8:00am-4:30pm Latitude Corp. offers challenging and rewarding career opportunitie...

3d ago

Go to Apply

Retail Sales Specialist

Staples • Monona, WI • 3d ago

Retail & Hospitality

Job Shift: Flex Hours Job Identification: 48909 Job Category: Retail Stores Job Schedule: Part time On-site Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-st...

3d ago

Go to Apply

Retail Sales Supervisor

Harbor Freight Tools • Madison, WI • 3d ago

Retail & Hospitality

167522BRPosting Title:Retail Sales SupervisorJob Description: A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and...

3d ago

Go to Apply

Retail Associate

Ross Stores, Inc. • Madison, WI • 4d ago

Retail & Hospitality

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always...

4d ago

Go to Apply

Store Counter Sales

CAPITOL STORE • Sun Prairie, WI • 5d ago

Retail & Hospitality

JOB REQUIREMENTS: Sun Prairie, WI, USA Full time R25_0000028648 We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate, you are loo...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.