Restaurant General Manager

Taco Bell • Mount Holly, NC • 17h ago

About the Job:

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:

Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.

Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.

Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.

Address and resolve conflicts promptly, maintaining a positive work environment.

Personally engage with customers, swiftly resolving any issues to ensure a positive experience.

Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.

Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.

Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Is this you?

5 years in restaurant or retail management with a strong track record in people management.

Proven ability to improve performance based on P&L analysis.

Proficient with digital tools and platforms.

Exceptional communication skills, including written, verbal, and interpersonal.

Solid understanding of restaurant maintenance programs.

Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.

Experienced in recognizing and motivating teams, with a successful track record in people development.

Skilled in recruiting top talent and training both high and under-performing employees.

Adaptable to change and experienced in supporting change management.

Adheres to corporate policies and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

Competitive pay

Bonus potential

4 weeks' vacation and additional Paid Time Off

Free bachelors degree

Scholarship programs and tuition reimbursement for continuing education

Career advancement and professional development

Medical benefits from day 1

Health and wellness programs

401k retirement plan with 6% match

Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more

Free meals

The range for this role is $60,000-80,000/year. Compensation may vary based on geographic location and experience.

Similar Jobs

On Call Bartender

Omni Hotels • Charlotte, NC • 8h ago

Retail & Hospitality

Location Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel...

8h ago

Go to Apply

Maintenance Engineer Class 1

Omni Hotels • Charlotte, NC • 8h ago

Retail & Hospitality

8h ago

Go to Apply

First Assistant Manager (Assistant Hotel General Manager)

Hyatt • Charlotte, NC • 9h ago

Retail & Hospitality

Description: The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentiv...

9h ago

Go to Apply

Housekeeper

Marriott • Charlotte, NC • 9h ago

Retail & Hospitality

Additional Information Pay: up to $19.65/hour, open availability needed, free parking and meals Job Number 25132512 Job Category Housekeeping & Laundry Location Renaissance Charlotte SouthPark Hotel, 5501 Carnegie Bl...

9h ago

Go to Apply

Teller Retail Banker

Woodforest National Bank • Gastonia, NC • 13h ago

Retail & Hospitality

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is...

13h ago

Go to Apply