Service Analyst

Aston Carter • Maryland Heights, MO • 10h ago

Job Title: Service Analyst

No experience required - Entry level

Job Description

We are seeking dedicated and detail-oriented Service Analysts to join our team on a contractual basis. The role involves managing the lifecycle of our organization's hardware assets, particularly laptops, from procurement through to secure disposal. This is an exciting opportunity to gain hands-on experience and contribute to an important contract initiative.

Responsibilities

Manage the end-to-end lifecycle of hardware assets including laptops, desktops, peripherals, and mobile devices.

Coordinate procurement, deployment, maintenance, recovery, and disposal processes using platforms like ServiceNow.

Maintain accurate asset records and ensure compliance with internal policies and external regulations.

Conduct regular audits and generate cleanup reports to ensure data integrity.

Support daily asset deployment and recovery activities.

Track incidents and tasks and manage inventory levels.

Collaborate with ITAM, EUC, and Service Desk teams to ensure smooth operations.

Assist staff in understanding ITAM processes and tools.

Promote internal best practices and ServiceNow learning initiatives.

Interface with vendors for repairs, upgrades, and procurement.

Collaborate with stakeholders to align asset strategies with business needs.

Essential Skills

Proficiency in Microsoft Office.

Strong analytical, organizational, and communication skills.

Functional knowledge of Apple and Windows operating systems.

Ability to follow work instructions.

Commitment to a short-term assignment.

Additional Skills & Qualifications

Eager to learn and be a part of the team.

Driven and a team player.

Ability to use this role to better oneself.

Work Environment

This role is based on-site at 701 Fee Fee Road, Maryland Heights, MO. Standard working hours are from 8:00 AM to 5:00 PM, with a 1-hour lunch break. The position involves a 50/50 split between desk work and being on your feet, so comfort with this balance is necessary. A laptop will be provided by the organization.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Maryland Heights,MO.

Application Deadline

This position is anticipated to close on Aug 20, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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