Customer Service Representative

Crash Champions • Pinole, CA • 4h ago

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities

Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.

Clean workspace, this is the first point of contact our customers have with our facility.

Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.

Provide clerical and administrative support to the General Managers and Service Advisors.

Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.

Perform other related duties as assigned

Qualifications

Interpersonal and customer service skills.

Analytical and problem-solving skills.

Multitasking and organizational skills.

Ability to answer a high volume of calls and/or emails daily.

Attentiveness and patience

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus ("Cash From Crash")

5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Submit a Referral

Posted Min Pay Rate USD $16.50/Hr.

Posted Max Pay Rate USD $25.00/Hr.

ID 2025-15076

Category Customer Service

Position Type Regular Full-Time

Location : Postal Code 94564

Location : Address 900 San Pablo Avenue

Remote No

Posted Min Pay Rate USD $16.50/Hr.

Posted Max Pay Rate USD $25.00/Hr.

Prioritization Tier 2 - Staffing Needs

Similar Jobs

Operations Manager

United Rentals • Oakland, CA • 39min ago

Management & Administrative

Great company. Great people. Great opportunities. If you would like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As Operations Manager at Un...

39min ago

Go to Apply

Strategic Account Manager - California Renewables

Graybar • Concord, CA • 1h ago

Management & Administrative

Are you ready? As a Strategic Account Manager, you will develop and implement strategy for increasing sales and profits with strategic customers and call on Corporate accounts and others as assigned. The Renewables Strat...

1h ago

Go to Apply

Procurement Clerk

Vestis Services • Oakland, CA • 3h ago

Management & Administrative

Description POSITION OBJECTIVE: Responsible for acquiring materials and documents to fulfill purchase requests, including preparing purchase orders and handling inquiries about orders. Follows through with purchase from...

3h ago

Go to Apply

Customer Service Associate

Walgreens • Mill Valley, CA • 4h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

4h ago

Go to Apply

Administrative Assistant

Robert Half • Oakland, CA • 7h ago

Management & Administrative

Description Our client is looking for a skilled and reliable Administrative Assistant to provide critical support to their team and ensure the smooth operation of daily tasks. The ideal candidate will have strong organiz...

7h ago

Go to Apply

Relief Sales Manager

Keurig Dr Pepper • Sausalito, CA • 8h ago

Management & Administrative

Job Overview: Account Sales Manager for Petaluma, Sausalito Hiring Immediately The Account Sales Manager is responsible for up-selling and fulfillment/replenishment, focused on execution and merchandising. Accountable fo...

8h ago

Go to Apply

Sales Account Manager

Reyes Holdings • Walnut Creek, CA • 1d ago

Management & Administrative

We are currently hiring Sales Account Managers for either on-premise or off-premise accounts. We sell brands like Modelo, Coors Light, Lagunitas, White Claw, Tito's, Jack Daniel's, and more. Apply today to join the #1 be...

1d ago

Go to Apply

Life Sciences Industry Expert - Supply Chain Transformation - Planning Manager ( Kinaxis, SAP IBP, OMP)

Accenture • Walnut Creek, CA • 1d ago

Management & Administrative

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth an...

1d ago

Go to Apply