The Telco, Media, and Gaming Operating Unit (OU) is a newly formed, industry-focused team of sales professionals dedicated to helping customers achieve their strategic goals through Microsoft's solutions. In this role, you'll work alongside top-tier sellers, solution architects, and customer success managers to lead digital transformation efforts and deliver tangible business outcomes. By addressing complex industry challenges with innovative solutions, you'll accelerate deal velocity and play a key role in shaping the future success of our customers.
Are you ready to help redefine how we sell services? Join a dynamic, forward-thinking sales team that's transforming the customer experience. We're looking for innovative, collaborative professionals who thrive in fast-paced environments, bring informal leadership to the table, and know how to align competing priorities to drive shared success.
Our organization is all about unlocking value for customers by aligning their business goals with transformative solutions. It goes beyond selling products-it's about building trusted partnerships, understanding customer challenges, and delivering tailored services that drive measurable outcomes. Through consultative engagement, strategic planning, and cross-functional collaboration, services sellers empower organizations to innovate, grow, and succeed in a digital-first world while guiding the AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.
As an experienced Consulting Services Account Manager this role will give you the opportunity to accelerate your career growth, be part of a high performing team and develop, own and close strategic opportunities that leverage AI and cutting-edge solutions for customers that grow consumption.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Lead the consulting virtual account team to bring customer visions to life through consultative selling, active listening, and continuous planning.
Increase Unified penetration through strategic alignment with internal stakeholders and intentional selling.
Identify and sell Industry Cloud solutions that solve customer challenges through co-innovation with partners and Microsoft teams, Including selling the Unified Mission Critical Portfolio and Security Services.
Own the full sales cycle-from lead generation and qualification to deal closure-while driving Cloud consumption through sold projects and programs. Achieving sales targets by Quarter and Full Year.
Leverage digital channels to uncover and develop new business opportunities.
Collaborate across customer and partner networks using a One Microsoft Approach, following established processes and methodologies.
Partner closely with Account Team Unit (ATU) (Account Executives, Account Technology Strategists), Specialist Team Unit (STU) and Solution Sales Professionals (SSPs), and Customer Success Unit (CSU) (Customer Success Account Manager or Cloud Solution Architect) to identify opportunities and drive customer value across Microsoft Customer Engagement Methodology (MCEM) sales stages.
Qualifications
Required/minimum qualifications
Bachelor's Degree AND 4+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government) or related work OR 6+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government)
OR equivalent experience.
2+ years consulting solution sales experience.
2+ years Unified sales experience.
Additional or preferred qualifications
Bachelor's Degree in Business, Information Technology (IT), or related field AND 6+ years industry solution or consulting sales experience in the commercial or public sector (e.g. Financial Services, Local Government) or related work
OR equivalent experience.
3+ years consulting solution sales experience.
5+ years consulting services and Unified/ support sales experience
Proven experience in consultative selling and digital engagement.
Adept leadership and collaboration skills with the ability to manage competing priorities.
Excellent communication and stakeholder management abilities.
Demonstrated success in driving customer value and business outcomes.
Experience managing complex sales cycles and pre-sales processes.
Familiarity with Microsoft methodologies and Industry Cloud solutions.
Applying for this opportunity means you will be considered across two career stages:
Consulting Account Management IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year.
Consulting Account Management IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications and processes offers for these roles on an ongoing basis.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
