Customer Service Representative

TEKsystems • Liberty Lake, WA • 11h ago

A TEKsystems client, a National Insurance Provider is interested in hiring Long Term Customer Service Associate to their team onsite in Liberty Lake, Washington! The team is interested in Candidates with Customer Service, Sales, and Call Center experience!

Description

Assists customers with new and existing claims

Promotes participation of our client's preferred provider programs and services when applicable

Provides telephone coverage in accordance with position description

Adheres to the standards put forth in call strength audit guidelines

Actively works to increase product knowledge - utilizes KM and resources from the SCO Intranet pages

Meets performance and dependability expectations as outlined by management

Contributes to a positive and respectful environment that fuels engagement

May be called upon to handle additional duties as required

Skills & Qualifications

Secure and maintain state and non-resident licenses

Regular evening, weekend and holiday coverage as dictated by business needs

Excellent written and verbal communication skills

Proficiency in Microsoft Outlook and Word

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected

classification. Eligibility requirements apply to some benefits

and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

Medical, dental & vision

401(k)/Roth

Insurance (Basic/Supplemental Life & AD&D)

Short and long-term disability

Health and Dependent Care Spending Accounts (HAS & DCFSA)

Transportation benefits

Employee Assistance Program

Time off/Leave (PTO, Vacation, or Sick Leave)

Pay and Benefits

The pay range for this position is $43105.65 - $43105.65/yr.

Medical, dental, vision coverage, short- and long-term disability, and life insurancePaid Vacation - you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.Holidays - 14 paid holidays observedSick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employmentGenerous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contributionAnnual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goalsGenerous leave programs, including paid parental bonding leaveStudent Loan Repayment and Tuition Reimbursement programsGenerous fitness and wellness reimbursementEmployee community involvementStrong relationships, lifelong friendshipsOpportunities for advancement in a successful and growing company

Workplace Type

This is a fully onsite position in Liberty Lake,WA.

Application Deadline

This position is anticipated to close on Aug 26, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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