Clinic Administrative Assistant

Fresenius Medical Care North America • South Boston, VA • 23h ago

PURPOSE AND SCOPE:

Performing general office duties incorporating a_ variety of basic and routine clerical and secretarial duties in a _clinical environment.

Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Under general supervision, follows established company policies and procedures and applies acquired job skills to:

Patient Engagement and Front Desk - Responsibilities may include the following based on location and business need:

Answering telephone & routing calls to the appropriate person

Professionally greet all patients and guests.

Maintain a professional environment at all times. Monitors the reception and waiting areas.

Distributing incoming mail.

ObtainnecessarysignaturestoensuretheefficientprocessingofadmissionsdatainaccordancewithFMCNApolicies and procedures.

Ensureallaspectsofpatientconfidentialityaremaintainedatalltimes

Scheduling and Registration - Responsibilities may include the following based on location and business need:

Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.

Prepares medical records for facsimile or mail related to travel, transplant, disability and others.

Organizes travel for patients by contacting and providing requested medical records.

Coordinates with transient patient paperwork.

Coordinates transfer placements and confirmations along with Clinical Manager.

Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.

Assist with medical appointment referrals and scheduling.

Assist with transportation coordination and referrals.

Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.

Monthly insurance card scanning

Administrative and Additional Responsibilities - Responsibilities may include the following based on location and business need:

Setting up and maintaining filing systems and basic databases as applicable.

Completing forms and reports as required by the various company offices and outside vendors and agencies.

Preparing purchase orders using the appropriate software application.

Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.

Maintaining inventory of the necessary office supplies

Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc).

Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data.

Assemble,fileandmaintainpatientmedicalrecords

Printpatientscheduleandpullpatientchartsdaily.

Arrangeforpackagepickupanddelivery.

Assists with month-end reporting requirements.

Participate in collaboration sessions such as center/team huddles and staff meetings.

Attend education and training sessions as appropriate and apply key learnings.

SKILLS:

Knowledge of office procedures required.

Proficient in Microsoft office applications

Ability to adapt to supporting software applications.

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Strong organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials

SUPERVISION:

None

EDUCATION :

HighSchoolDiploma or GED required

EXPERIENCE AND REQUIRED SKILLS :

Minimum 6 months relevant experience without a degree.

1-2 years related experience preferred.

Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.

Pleasanttelephonemanner.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

Similar Jobs

Outpatient Licensed Practical Nurse - LPN LVN- Dialysis

Fresenius Medical Care North America • South Boston, VA • 1w ago

Hospital & Medical

Join our team! - Rated Newsweek's Most Loved Workplaces. - Paid Dialysis Training - Tuition reimbursement - Competitive Pay & Benefits - Eligible for healthcare benefits 30 days after hire date. - Generous PTO and ES...

1w ago

Go to Apply

Patient Care Technician - PCT

Fresenius Medical Care North America • South Boston, VA • 1w ago

Hospital & Medical

1w ago

Go to Apply

Truck Driver

TIC - The Industrial Company • Scottsburg, VA • 20h ago

Trucking & Construction

Requisition ID: 173345 Position Summary The Driver will load and unload materials and deliver to, from and within work sites as required. This position requires a commercial driver's license (CDL). Experience Level Inter...

20h ago

Go to Apply

Office Administrative Assistant (Office Admin Assistant)

Lanco Paving, Inc. • Virgilina, VA • 5d ago

Management & Administrative

Office Assistant oversee the day-to-day operations. The Office Assistant is responsible for ensuring efficient operations, maintaining compliance, and delivering exceptional customer experience. Office Operations Managem...

5d ago

Go to Apply

Project Engineer - Power Construction

TIC - The Industrial Company • South Boston, VA • 1w ago

Trucking & Construction

Requisition ID: 177154 Job Level: Mid Level Home District/Group: TIC Power District Department: Field Operations Market: Power Employment Type: Full Time Position Overview As a Project Engineer at TIC Power, you will pla...

1w ago

Go to Apply

Project Manager - Power Construction

TIC - The Industrial Company • South Boston, VA • 1w ago

Trucking & Construction

Requisition ID: 177157 Job Level: Senior Level Home District/Group: TIC Power District Department: Field Operations Market: Power Employment Type: Full Time Position Overview As a Project Manager with Kiewit, you will ta...

1w ago

Go to Apply

Environmental Construction Specialist

Utilities Service, LLC • South Boston, VA • 1w ago

Trucking & Construction

Description We are currently seeking an Environmental?Construction Specialist? to work with Dominion Energy on Transmission Construction Projects.?This is a field position, and candidates must have experience with enviro...

1w ago

Go to Apply

Retail Sales Supervisor

Harbor Freight Tools • South Boston, VA • 2w ago

Retail & Hospitality

166857BRPosting Title:Retail Sales SupervisorJob Description: A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and...

2w ago

Go to Apply

Accounts Payable Specialist

Robert Half • South Boston, VA • 2w ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Accounts Payable Specialist to join our team in South Boston, Virginia. This is a long-term contract position designed for individuals who excel at managing financial tran...

2w ago

Go to Apply

Assistant Manager

Carrols Corporation • South Boston, VA • 2w ago

Retail & Hospitality

ASSISTANT MANAGER Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. Weâ??ve been in the burger business for over 55 years so we know a little bit about success. Weâ??r...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.