Accounts Receivable Analyst
Department: Accounts Receivable
Location: Elmwood Park, NJ
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Job Responsibilities
Note: These statements are not intended to be an exhaustive list of all responsibilities and duties.
Maintain assigned customer A/R balances. This requires overseeing all outstanding items on the account which includes but not limited to invoices by assisting in the follow-up collections of past due invoices via portal uploads, POD retrievals, filing dispute claims and follow-up collections
Contact customers by phone for a more prompt resolution to follow-up, discuss disputes, recommend settlements as approved by Senior A/R Manager
Arrange teleconference meetings with customers when needed to discuss issues, namely open deductions
Resolve deductions and other outstanding items on assigned accounts
Researching all open deductions and taking necessary action steps to resolve with inter- departmental areas or with external customers; resolving misc. credits via offsets and auto-clear run; analyzing accounts overall status by @type;
Co-ordinate details with other departments namely warehouse, chargebacks, rebates, returns & customer service to ensure proper credits for customer deductions through monthly meetings or otherwise
Gain sufficient knowledge of the SAP ERP system and of all internal systems and reporting to effectively resolve disputes , as well as attend monthly deduction meetings with other teams for joint team resolution efforts
Perform root cause analysis on deductions and recommend corrective actions to stop recurrence of deduction issues
Highlight to management high value issues for escalation & resolution
Administer all necessary offsets and SAP collection text maintenance
Make recommendations for uncollectable items
Assist in high volume accounts i.e. Top 3 wholesalers
Retrieve debit memo images to properly categorize claims and route to the respective areas . Retrieve shipping documents from carrier portals to resolve shortage disputes with the customers
Analyze data to complete customer forms required for payback requests
Monitoring customer requests i.e. statements, invoice copies, credit inquiry, etc.
Assist in the training of new staff when needed
Assist in the on-line search of customer financial information and use of D & B , social media and other relevant data on the customer / owner for credit purposes to aid in minimizing bad debts
Assist in other A/R reporting and misc. tasks as needed
Qualifications
Education
BS in Accounting/Finance or at least 2 years of progressive commercial collection experience
Experience
Experience in credit and collections and dealing with deductions in the food or pharmaceutical environment is required
Understanding of credits and debits
Work experience in a manufacturing environment
Must be an independent self-starter with strong interpersonal skills, organizational skills, time management, troubleshooting, and follow up skills
Cash applications experience is necessary
Forensic accounting
Knowledge and Skills
Experience with SAP ERP system
Proficiency with Word and Excel are required
Chargeback and Rebate knowledge
Problem solver
Excellent written and verbal communication skills, capable of interfacing with all levels in the company and stakeholders
Physical Demands and Abilities
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties.
The noise level in the work environment is typical of that of an office
Incumbent may encounter frequent interruptions throughout the workday.
The incumbent is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds
Compensation and Benefits
Salary Range - $60,000 - 70,000 USD
The compensation range provided reflects the expected base compensation only and does not include potential bonuses, incentive plans, or benefits. An individual-s final compensation offer will be based on a variety of factors, including but not limited to education level, relevant experience, training, and geographic location.
Benefits include:
Paid time off
401k plus company match
Company paid health benefits
Dental
Vision
Onsite access to company gym
Paid Employee Referral Program
EAP - Employee Assistance Program
Accident Insurance
Critical Illness Insurance
Short-Term Disability
Life and AD & D Insurance
Whole Life Insurance
Pet Insurance and so much more!
About the Company
Glenmark is a global leader in the development and commercialization of generic drugs of the highest quality and value. We help to improve people-s lives every day by helping to reduce their healthcare costs while delivering high-quality medicines.
Established in 2003 as a North American subsidiary of Glenmark Pharmaceuticals, we launched our first generic product in January 2005 and quickly emerged as one of the leading generic organizations in the United States.
Today we have a diverse business. As a global leader in generics, we are leveraging our industry expertise and success to fuel extensive research to expand development in specialty branded products innovative products that are intended to have a major impact on how people live.
This job description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company-s discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.
Glenmark Pharmaceuticals is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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