About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Senior Manager of Network Expense Invoice Processing leads a team responsible for accurate and timely reconciliation, review, and payment of $300M in monthly invoicing with 500 network expense vendors. This role ensures financial integrity across invoice workflows, manages SLA compliance with RazorFlow, and oversees specialized invoice entry processes for Dark Fiber/ROW assets and government accounts. The position also plays a strategic role in modernization initiatives and vendor platform evaluation.
Work Location
This is a remote position open to candidates based anywhere in the U.S.
The Main Responsibilities
Oversee reconciliation of vendor payments, including adjustments and credit carry-forward balances.
Ensure accurate invoice entry and validation across systems including SAP, AIM, and CDW.
Manage monthly invoice volumes exceeding 36,000 across 500 vendors.
Supervise invoice processing for Dark Fiber and ROW assets, including coordination with CPMS, LeaseNet, and SAP workflows.
Ensure correct GL coding and prepaid accounting treatment for ROW-related invoices.
Monitor and enforce SLA compliance with RazorFlow for invoice ingestion, validation, and dispute resolution.
Collaborate with ENX and AIM teams to ensure timely postings and accurate expense recognition.
Lead onboarding, training, and integration of new Network Expense Operations employees in India by end of 2025.
Support the Lumen Transformation Office's Low Cost Location initiative with M&S.
Manage deployment of Virtual Agents and workflow automations across invoice processing.
Oversee onboarding of new trading partners and vendors to meet LTO cost objectives.
Formalize documentation around invoice processing, drive standardization and skills development.
Ensure continuity and quality in check runs and deliverables for Accounting, Treasury, and Carrier Relations.
Develop and implement staffing plans to support integrations, reductions, and daily workload needs across Finance, Operations, Customer Success, and Sales Account Teams.
Lead competitive RFP process starting August to evaluate RazorFlow and alternatives like TEOCO.
Collaborate with Strategic Sourcing and stakeholders across Accounting, FP&A, AMO, Network Operations, and Treasury.
Define priorities, shape RFP strategy, and manage timeline and milestones for vendor selection.
Ensure platform evolution aligns with business needs and cost management goals.
What We Look For in a Candidate
Strong understanding of telecom billing formats (EDI, CABS, SECABS) and invoice reconciliation processes.
Proven leadership skills over large scale bill payment operations
Team Experience with SAP S/4HANA, AIM, CDW, and eNX (RazorFlow) or equivalent expense management system
Proven ability to manage vendor relationships and resolve billing discrepancies.
Familiarity with financial reporting tools and GL coding frameworks.
Strategic planning and vendor evaluation experience preferred.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (https://jobs.lumen.com/global/en/benefits-statement)
Bonus Structure
LI-Remote
Requisition #: 339437
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Application Deadline
08/17/2025
