Office Operations Coordinator

Tripleseat • Concord, MA • 23h ago

Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development.

We're looking for a reliable and proactive Office Operations Coordinator to support the day-to-day functionality of our office. In this part-time role, you'll be the go-to person for maintaining a well-stocked, tidy, and smoothly running workplace. From managing kitchen inventory to coordinating with vendors, your work will help ensure our team has what they need to thrive.

Location: This role will report to our Concord, MA headquarters.

Core Responsibilities:

Kitchen Management

Monitor and restock kitchen inventory (snacks, beverages, paper goods, etc.)

Manage weekly Instacart orders, including responding to shopper messages

Keep kitchen areas clean, organized, and guest-ready

Office Supplies & Inventory

Track and replenish general office supplies (pens, paper, etc.)

Maintain a tidy and functional supply area

Mail & Packages

Check the mailroom daily and distribute incoming packages

Ensure timely pickup and drop-off of shipments, if needed

Vendor Relations & Building Support

Serve as primary contact for building management regarding maintenance or facility issues

Submit maintenance requests and follow through to resolution

Manage office access for employees and guests

Act as point of contact for service techs (e.g., Bevi repairs)

Tech & Food Services

Act as Relish (ezCater) account administrator: add new employees, manage guest access, troubleshoot issues

Coordinate with Bevi for service or supply needs

Knowledge, Skills, Abilities Required:

Access to reliable transportation

Strong organizational skills and attention to detail

Clear communication and comfort managing vendor interactions

Proactive problem-solving and a flexible, can-do attitude

Ability to lift and carry packages (up to ~50 lbs) and move around the office as needed

Previous experience in office or facilities coordination is a plus

At Tripleseat, we place a high value on our employees' well-being and happiness, recognizing that they are the driving force behind our success. We are committed to fostering a positive and supportive work environment. We take pride in our work and the collaborative spirit of our team We are proud to be an equal-opportunity employer, not discriminating based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are dedicated to fostering a culture of inclusion, diversity, and equity. Tripleseat empowers all team members to realize their full potential. Everyone Valued - Everyone Included.

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