Customer Service Representative

TEKsystems • Irving, TX • 18h ago

Description

Payrate: 19.00

Schedule: M-F with a scheduled shift between 8am CST to 7pm CST broken down as such: 8am-4:30pm 8:30am-5pm 9am-5:30pm 9:30am-6pm 10am-6:30pm or 10:30am-7pm. We will likely be looking more in the 9am-10:30am start range. Shifts will be finalized and assigned at time of offer/hire.

Onsite Hybrid:

Department: Customer Service

Position Reports To: Supervisor Customer Service

Purpose:

This position is a key position within the team who is responsible for answering the phones providing communication to health care providers patients and other internal customers. They are responsible for coordinating and scheduling patient initial and refill shipments.

Essential Duties and Responsibilities:

Show initiative and take an enthusiastic proactive approach to work.

Answers incoming phone calls and provides necessary information.

Contacting patients and gathering essential information for coordination of shipment of prescription.

Responsible for accurately and completely scheduling medication deliveries.

Maintains patient records accurately and completely.

Follows all applicable government regulations including HIPPA and compliance regulations.

All other duties as assigned.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Irving,TX.

Application Deadline

This position is anticipated to close on Aug 13, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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