Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Administrative Coordinator, Penn Medicine Academy
Job Summary:
Working under moderate supervision, the Administrative Coordinator is responsible for a broad range of administrative duties to support the day-to-day operations of the Vice President, Learning and Organization Development, and the Penn Medicine Academy.
Responsibilities:
Provide administrative assistance to Vice President of Learning and Organizational Development (e.g. scheduling, preparing for meetings, filing, organizing, answering phone, taking messages, making copies, etc.). Compile the monthly PMA Highlights for VP review and distribution.
Provide program coordination - e.g., scheduling of classes and facilitators, room reservations in DaySmart, pre-work distribution for all of PMA courses, in person and virtual (New Employee Orientation, Focus courses, Outpatient Penn Medicine Experience etc.). Send course reminders to executive faculty and registered attendees. Provide transportation and access instructions. Answers all questions on process and program policy.
Manage class listings in the Learning Management System (LMS) and coordinate the waiting list. Process course evaluations, give credit, close classes and send out surveys to attendees.
Submit and track Pennfor requests for invoicing, purchase orders for expenses/purchases and submitting to appropriate department for multiple accounting units. Provide monthly reconciliation of INR reports and purchase orders. Submit Learning Ambassador pay forms for review, sign off and processing.
Provide general administrative support for the department - e.g., organizing storage, mail shipping and distribution, faxing, ordering supplies, distributing parking passes, logging account information, lists of vendors, etc. Coordinate all departmental events and set up including but not limited to retreats, direct report, monthly staff meetings, holiday events, celebrations, and others ensuring catering, agendas, invites and guest speakers are in line. Assist manager with onboarding and exiting of employees - e.g., ordering business cards, distribution/retrieval of cell phones, building Security access, updating phone lists, organizational charts, distribution lists, etc.
Provide operational support for large scale meetings- town halls, leadership forums and PMA courses. Provide audio/visual and tech support for virtual offerings as needed and/or classroom-led learning across multiple platforms. Book internal and external conference space and media platforms for events and trainings. Serve as point of contact for general departmental questions and functions, such as directions, parking, mail delivery, etc. Enter guests into the visitor management system (Passage Point) for building access. Maintain and distribute parking passes to staff/visitors, as needed.
Process all Professional Development requests received in Pennfor within 30 days of receipt. Verify eligibility of participants and expenses to ensure alignment with policy and produce monthly professional development tracking reports. Partner with HR to develop and grow the program and its policies.
Provide general building support: oversee maintenance of Canon copier/printers and other general equipment - service calls/inform, order supplies and toners, and recycling of materials. Assist with deliveries -sign off, distribution of supplies, etc. Submit tenant maintenance requests - e.g., temperature adjustments, lights, service calls, etc., Receipt and distribution of building notices coordinate maintenance calls with vendors and building - e.g., obtain Certificate of Insurance, add to Daily Access Report (DAR), etc. Attend annual safety officer training conducted by building, maintaining protocols, policies and emergency manuals for leaders and other designated Safety Officers.
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
Other duties as assigned to support the unit, department, entity, and health system organization
Education or Equivalent Experience:
H.S. Diploma/GED (Required)
5+ years Executive/C Level administrative experience (Required)
Bachelor of Arts or Science (Preferred)
Skills & Abilities:
Exceptional attention to detail and organizational skills.
Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment.
Demonstrates discretion and professionalism while providing high-level administrative support to executive leadership at Penn Medicine.
Strong written and verbal communication skills.
Tech-savvy with proficiency in Microsoft Office Suite.
Ability to use Microsoft Office (Excel, Power Point, Word)
Ability to work in a fast paced environment with changing priorities
Ability to multi-task
Must be attentive to detail
Demonstrated organizational skills
Demonstrated interpersonal/verbal communication skills
Must utilize sound judgment
Exhibit a high level of professionalism
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 263928
