Medical Support Assistant (Family Advocacy Program/ Office Automation)

U.S. Army Medical Command • Fort Drum, NY • 1d ago

Summary This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: Serves as Medical Support Assistant (MSA) in the U.S. Army Medical Command (MEDCOM) for the Family Advocacy Program (FAP) at a medical treatment facility (MTF). This position is located at Fort Drum, New York. Responsibilities Provide clerical/administrative and automation support for FAP using multiple computer systems and technologies and Family Advocacy System of Records (FASOR) to produce a wide variety of documents. Provide assistance in the management, evaluation, and reporting of child and intimate partner abuse cases. Provide services to families and coordinating activities with a variety of medical, social service, and legal staff. Create agendas and attend meeting. Use a variety of software programs to create database files, statistical data, and rosters. Creates or edits all forms of military correspondence. Use health care automated systems to schedule, document, record, and track clinic/patient activities. Requirements Conditions of Employment Qualifications Who May Apply: US Citizens In order to qualify, you must meet the education/expirence requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: providing administrative and clerical support for an office that handles cases of child or partner abuse; managing sensitive information while maintaining patient confidentiality; and using automated programs and tools to accomplish administrative tasks. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). OR Education: A half year (i.e., 9 semester hours) of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Medical Administration, Business Administration or Healthcare Administration. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 9. Add the two percentages. Proficiency Required: This position requires a qualified typist. A qualified typist can @type 40 words per minute based on a 5 minute sample with three or fewer errors. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ Additional Information Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a(n) 53 Medical Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Advance in-hire may be Authorized.

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