Onsite Manager - Clyde, OH

Adecco USA, Inc. • Clyde, OH • 3h ago

Onsite Manager - Clyde, OH
Clyde, Ohio, United States
Apply for Role
Job ID NA05650
Primary Location Clyde, Ohio, United States
Business Unit Adecco
Department Business Operations
Work ModeOn-site
About this role
The Onsite Manager is the primary client contact for our Adecco programs and the initial escalation point for any client questions and concerns. Through cooperation, ingenuity, and teamwork, the Onsite Manager is responsible for aligning themselves with our client's business objectives and creating a collaborative partnership.
The Onsite Manager is fully accountable for the strategic, long-term evolution of the client program, including the overall direction and operational management of all business activities. Through the direction of daily recruitment/fulfillment activities, measurements against established KPIs, and the development of collaborative energies. The Onsite Manager will be integral in positioning their teams and programs for continued success.
What you'll be doing
Grow & Retain Accounts
Create and develop effective working relationships with key client contacts (e.g., HR, Operations) to foster business growth and understand each client's unique needs.
Achieve and maintain high levels of client satisfaction - exhibited through client surveys and business reviews.
Establishes and maintains a network of industry contacts through participation in professional/trade associations and other professional networking organizations.
Prepare and present a monthly/quarterly business/performance review to the vertical Director and/or VP [QBR & QPR].
Adopt and demonstrate the Group's and client's core values in the delivery of client-centric service.
Responsible for retention of individual clients while maximizing fill rate, time to fill, and ensuring high NPS scores.
Serve as a Brand Ambassador and participate in Thought Leadership activities that build Adecco's reputation as the most admired workforce solutions partner.
Ability to price and sell services (conversions, temporary and perm placement business).
Builds and maintains knowledge of target industries, clients, roles, market share, and competition by communicating our value proposition.
Continuously strive for innovation through enhanced processes, policies, and procedures - while meeting established KPIs and SLAs.
Establish a plan to grow and retain existing accounts and newly developed clients.
Compose reporting and interpret data and trends.
Maintain general knowledge of the Adecco Group's service portfolio and be able to price and sell services (conversions, temporary and perm placement business).
Obtain a clear understanding of the client's business, staffing needs, culture, and program expectations.
Serve as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and associates.
Ensure all agreed-upon client requirements (both operational and contractual) are completed and in line with agreed SLA targets.
Ensure proper credit references are obtained, and client credit limits are established according to guidelines.
Gain a complete understanding of the TOM and utilize it as a resource to strengthen the Adecco/client relationship.
Partners with clients to define strategic objectives and hiring needs.
Job Requirements
A high school diploma or equivalent and 5+ years of relevant work experience. A minimum of two to five years of managerial/supervisory experience in the service provider industry is preferred. Must have a proven track record - measured by customer satisfaction service levels, increased responsibilities, and successful working relationships with colleagues and management. Successful track record of increased customer service levels and satisfaction, enhanced scope of responsibilities, and working relationships with collea

Similar Jobs

Supply Chain Manager

BELLEVUE MANUFACTURING COMPANY • Bellevue, OH • 2d ago

Management & Administrative

Job duties: Oversee and manage the end-to-end supply chain process, from procurement to delivery. Develop and implement strategies to optimize inventory management, reduce costs, and improve efficiency. Collaborate with...

2d ago

Go to Apply

Customer Service Associate

Walgreens • Fremont, OH • 1w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1w ago

Go to Apply

Customer Service Manager

Plaza Lanes, Inc • Fremont, OH • 2w ago

Management & Administrative

As the Customer Service Manager, you'll be the friendly face greeting our guests, helping in all areas of the business, managing front desk operations, and ensuring smooth day-to-day service. Anyone applying must be 21 o...

2w ago

Go to Apply

Office Manager

Loadmaster Trailer • Port Clinton, OH • 4w ago

Management & Administrative

Loadmaster Trailer is looking to hire a full-time, year-round Office Manager. Hours are Monday -- Friday 8:00 -- 5:00. Pay is based on experience. We do a company 401k contribution. Medical, Vision and Dental insurance a...

4w ago

Go to Apply

Administrative Assistant

Port Clinton Chamber of Commerce • Port Clinton, OH • 4w ago

Management & Administrative

::: {dir="auto"} Now Hiring: Administrative Assistant ::: ::: {dir="auto"} Port Clinton Area Chamber of Commerce & Main Street Port Clinton ::: ::: {dir="auto"} {width="16" height="16"} Port Clinton, Ohio ::: ::: {di...

4w ago

Go to Apply

Supply Chain Specialist

BELLEVUE MANUFACTURING COMPANY • Bellevue, OH • 2d ago

Manufacturing & Warehouse

Job duties: Coordinate the end-to-end supply chain process, from procurement to delivery. Develop and implement strategies to optimize inventory management, reduce costs, and improve efficiency. Collaborate with cross-fu...

2d ago

Go to Apply

Medical Receptionist: FT Days

Firelands Regional Medical Center • Bellevue, OH • 4d ago

Hospital & Medical

Description Position Highlights: Retention Bonus: $1,000! Lifestyle: Sandusky was voted "Best Coastal Small Town in America". You will have the opportunity to enjoy living and working in this growing area along the beaut...

4d ago

Go to Apply

Accounting Clerk

Robert Half • Fremont, OH • 6d ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Accounting Clerk to join our team in Fremont, Ohio. In this role, you will play a key part in ensuring accurate financial operations by handling accounts payable, processi...

6d ago

Go to Apply

Physical Therapist - PT

Trilogy Management Services, LLC • Fremont, OH • 1w ago

Hospital & Medical

JOIN TEAM TRILOGY Weekly pay, health, dental, and vision benefits after your first month, student loan repayment, a competitive 401(k) match, and more! If you're looking for a place that embraces you for who you are, hel...

1w ago

Go to Apply

Site Supervisor

OHIO TRANSMISSION CORPORATION • Fremont, OH • 1w ago

About this role Job Summary We are looking for a dedicated and experienced Site Supervisor to oversee daily operations at our plant and ensure that work is completed safely, on time, and to the highest quality standards....

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.