Shift Lead

Walgreens • Saint Louis, MO • 1d ago

Job Description:

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Job ID: 1655768BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 9801 MANCHESTER RD,SAINT LOUIS,MO,63119

Full District Office Address: 9801 MANCHESTER RD,SAINT LOUIS,MO,63119-01227-09771-S

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 09771-SAINT LOUIS MO

Similar Jobs

Houseperson

Drury Hotels • Saint Louis, MO • 7h ago

Retail & Hospitality

Property Location:711 N. Broadway - St. Louis, Missouri 63102You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a dif...

7h ago

Go to Apply

Store Customer Service

Sherwin-Williams • Saint Louis, MO • 8h ago

Retail & Hospitality

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

8h ago

Go to Apply

Retail Associate

Ross Stores, Inc. • Florissant, MO • 11h ago

Retail & Hospitality

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always...

11h ago

Go to Apply

Retail Associate

Ross Stores, Inc. • Saint Louis, MO • 11h ago

Retail & Hospitality

11h ago

Go to Apply

Retail Associate

Ross Stores, Inc. • Maplewood, MO • 11h ago

Retail & Hospitality

11h ago

Go to Apply

Facility Support Aide/Maintenance

Community Action Agency of St. Louis County • Saint Louis, MO • 1d ago

Retail & Hospitality

Facility Support Aide The Community Action of St. Louis County (CAASTLC) is seeking a Facility Support Aide to perform general maintenance and repairs for Agency building, grounds, equipment and vehicles. Supports our fo...

1d ago

Go to Apply

Apparel Team Supervisor

Walmart • Kirkwood, MO • 2d ago

Retail & Hospitality

Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Addition...

2d ago

Go to Apply

Delivery Driver

Aaron's Inc • Saint Ann, MO • 2d ago

Retail & Hospitality

The hourly range for this position is $15.75 to $16.50. Delivery Driver Delivery Drivers Keep Aaron's Moving This isn't some tedious desk job. On our team, you'll be inside, outside, driving, installing, showing customer...

2d ago

Go to Apply

Traveling Electronic Security Systems Technician

Evergreen Fire and Security • Saint Louis, MO • 2d ago

Retail & Hospitality

Who We Are Evergreen Fire and Security (EFS) is a recognized leader in the life safety and security solutions industry. We are entrusted by the Federal Government and commercial customers to protect lives, critical infra...

2d ago

Go to Apply

Retail Banking Summer Intern Program - Organizational Financial Wellness

PNC • Clayton, MO • 2d ago

Retail & Hospitality

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.