The Lead Retail Tech Associate helps with the buying and selling of all equipment in the Gear Shop while providing an excellent guest experience with elite knowledge of skis, snowboards, binding, boots and boot fitting. Knowledge of ski and snowboard products along with boot fitting experience is preferred.
Using their knowledge of all ski shop inventory, this position performs the following essential duties and responsibilities.
ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)
Demonstrate strong selling and customer service skills and assist with meeting sales goals of the Gear Shop.
Knowledge of fitting boots.
Ability to adjust demos and mount skis/snowboards.
Use personal passion of skiing and snowboarding to sell product.
Build and maintain customer relationships and share the love of the mountain.
Operate POS efficiently and helps with daily operations of the store.
Work with Operations manager on sales/pricing/sales reports/product placement.
Attend buying show and plan next season's hard goods buy and demo program.
Direct communication with sales reps for clinics, warranties or other hard good questions/issues.
Lead and organize demo days and other events at Gear Shop to create sales interest.
Work as a team player, using open and constructive communication to ensure a consistent experience and a positive working environment.
Other duties as assigned by supervisor, which could be directly related, or unrelated to original position.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge or ability to learn Siriusware sales and Sysmanager.
CERTIFICATES, LICENSES, REGISTRATIONS
Binding certified.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to stand and reach with hands & arms. The employee is occasionally required to walk; use hands to finger, handle or feel; climb or balance and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds. The employee must occasionally lift and/or move up to 100 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
RESORT CONDITIONS
This is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multilevel buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Workdays and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays
IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU'LL GET
Wages starting at $17.00 per hour
Paid Sick Time
401k program eligibility with employer match after a year of employment with 1,000 hours of service
FREE or deeply discounted season passes for you and your dependents
Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
Seasonal employee parties
Regular free employee breakfasts/lunches, family events, and parties
For a full listing of employee perks both on and off-property, click here (https://jaypeakresort.com/employment/discounts-benefits/discounts)
Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or hr@jaypeakresort.com.
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