Summary The Phoenix VA HCS is seeking a dynamic Health Technician to join our Audiology team at the Northwest VA Clinic in Surprise, AZ! The Health Technician supports the function of the clinical programs in Audiology. The primary responsibilities of the position are patient care, supporting diagnostic, treatment procedures, patient charting, and patient education. Responsibilities Total Rewards of a Allied Health Professional The Health Technician (Audiology) supports the function of the clinical programs in Audiology. Typical duties include but are not limited to: Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting. Hearing aid troubleshooting and repair. Activating remote controls and accessories including cell phone applications. Completing adjustments to hearing aid settings as outlined in the audiologist's plan of care. Ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions. Maintenance of clean, disinfected instrumentation, equipment, and works surfaces in the audiology clinic. Tracking loaner stock hearing aid inventory. Work Schedule: Monday - Friday 7:00 a.m. to 3:30 p.m. but work schedule may be adjusted to meet the needs of the service. Recruitment Incentive (Sign-on Bonus): Not Authorized. Permanent Change of Station (Relocation Assistance): Not Authorized. Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available. Virtual: This is not a virtual position. Permanent Change of Station (PCS): Not Authorized. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a trial period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualifications Basic Requirements: United States Citizenship: Must be a citizen of the United States. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education or Experience: Experience: Six months of creditable experience comparable to the next lower level (GS-07) which demonstrates the knowledge, skills and abilities related to the duties of the position. [Please make sure that your experience is evident in your resume. Please make sure your resume contains hours worked per week for each work experience entry, or your resume will be considered incomplete, and you will be considered "ineligible" for the position.] OR, Education: Successful completion of two academic years above high school leading to an associate degree, or a bachelor's degree with at least 12 semester hours in courses related to the position. (Transcripts must be submitted.) OR, Combination: Equivalent combinations of experience and education as described above. [Please make sure that your experience is evident in your resume. Please make sure your resume contains hours worked per week for each work experience entry, or your resume will be considered incomplete, and you will be considered "ineligible" for the position.] Certification: Certification by the Council for Accreditation in Occupational Hearing Conservation (CAOHC) as a Certified Occupational Hearing Conservationist (COHC) is required for the Health Technician (Audiology) GS-08 position. Grade Determinations: GS-08 Health Technician (Audiology) (Above Full Performance Level) Experience: One year of experience in duties including, but are not limited to: Patient set up for procedures (e.g., hearing aid fittings, audiologic evaluations including tympanometry screenings, and other duties as assigned); Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting; Pairing hearing aids and accessories via Bluetooth technology, at the next lower grade level (GS-07). Demonstrated Knowledge, Skills and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs: Ability to conduct employee hearing conservation education and training. Knowledge of the hearing conservation program requirements to manage records and files. Ability to perform pure tone air conduction testing. Ability to provide audiologic technical support to the employee hearing conservation program. Ability to identify a threshold shift and make appropriate referrals for further testing when indicated. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: Light lifting (under 15 pounds); light carrying (under 15 pounds); walking (2 hours); standing (2 hours); repeated bending (2 hours); near vision corrected to 13" to 16"; far vision correctable in on eye to 20/20 and 20/40 in the other; and hearing (aid permitted). Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
