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You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
The Office of Court Administration (OCA) is a unique state agency in the Judicial Branch that operates under the direction and supervision of the Supreme Court of Texas and the Chief Justice. Our mission is to provide resources and information for the efficient administration of the Judicial Branch of Texas.
To learn more about the OCA, visit our website.
Job Description:
The Front Desk Receptionist is a part of our Human Resources (HR) team and reports to the HR Manager. They will be responsible for performing complex (journey-level) administrative support work. This role will the responsibilities of the front desk and support administrative HR and overall agency administrative functions. This position works under general supervision, with moderate latitude for the use of initiative and independent judgment. This position is required to be in-person Monday through Friday during normal business hours. Salary commensurate with experience.
Essential Job Functions: Greets visitors and directs them to the proper agency staff or department. Answers the agencys main telephone line in a professional, service-oriented manner and either answers routine questions, takes messages, or routes calls to the proper agency staff or department. Receives fax transmissions via email and distributes to proper agency staff or department. Provides information and customer service to staff, stakeholders, and agency management in the daily operations of the agency. Assists with mail management by providing guidance to staff on mail procedures (e.g. labels, certified mail, delivery services), monitoring postage balances, and maintaining adequate mail supplies. Provides daily mail support, which includes date-stamping, sorting, logging and uploading invoices and travel vouchers, distributing mail, and maintaining confidentiality. Receives and signs for packages at the front desk; then contacts appropriate staff for pick-up. Assist with the coordination of meetings, preparation of meeting materials, and set-up/tear-down of meeting spaces. Maintains all standard operating procedures related to front desk duties. May assist with screening applications for minimum and preferred requirements. Assists with scheduling interviews for hiring managers and directors. Maintains e-personnel files, ensuring all pertinent documents are filed using a standard namingconvention. Attends work on a regular and predictable schedule in accordance with agency leave policy. Maintains confidentiality when working with sensitive and confidential information. Maintains a high level of professionalism and provides efficient and effective customer service. Performs related work as assigned and complies with all OCA policies
Qualifications: Minimum Qualifications: Graduation from high school or GED. Two years of experience performing customer service, clerical and/or administrative support work closely related to the essential job functions of this position. Proficient in Microsoft Outlook, Word and Excel. Experience using Microsoft SharePoint.
Preferred Qualifications: Associate degree or sixty college hours from an accredited college or university experience in business,business operations, human resources or related field. Experience working for a state agency or judicial entity, providing administrative support.
Knowledge, Skills, and Abilities (KSAs): Knowledge of office practices and administrative procedures. Knowledge with office operations including, but not limited to handling correspondence, documents, answering and routing calls, taking messages, greeting, and directing visitors. Knowledge of agency laws, regulations, and rules. Skill in the use of standard office equipment and software. Ability to implement administrative systems and procedures and to interpret rules, regulations, policies, and procedures. Ability to communicate effectively verbally and in writing. Ability to maintain a high level of professionalism.
Employment Conditions: Operates standard office equipment. Performs sedentary office work. May be required to move equipment or other materials weighing up to 20 pounds. This position is expected to cover the front desk for the reception area for the Office of Court Administration. Coverage is for normal business hours, Monday-Friday.
Note: The following Military Occupation Specialty (MOS) codes are generally applicable to this position. Army: 15P Aviation Operations Specialist; Navy: AZ Aviation Maintenance Administration; Coast Guard: YN Yeoman; Marine Corps: 0100 Basic Personnel and Administration Marine; Air Force: 3F5X1 Administration; Space Force: No military equivalent. Applicants must fully complete the summary of military experience applicable to the position to determine if minimum qualifications are met. However, additional Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf
Applications must be complete, including start and end dates of work experiences. Following a screening of applications, interviews of qualified applicants who have submitted a completed state application will be scheduled. Only applicants interviewed will be notified of their selection or non-selection. An applicants response to the question regarding Former Foster Youth on the state application is optional if you are applying for employment with the Office of Court Administration.
The Office of Court Administration is an equal opportunity employer and does not discriminate on the basis ofrace, color, religion, sex, national origin, age or disability in employment or in the provision of services. In compliance with the Americans with Disabilities Act, any request for reasonable accommodations needed during the application process should be communicated to Human Resources. 1-800-RELAY TX (for hearing impaired).
The Office of Court Administration participates in E-Verify and will provide the Social Security Administration, and, if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Section 651.005 of the Government Code requires males, ages 18 through 25, to provide proof of their Selective Service registration or of their exemption from the requirement as a condition of state employment.
