Product Operations Manager - Offers

Uber • San Francisco, CA • 1d ago

About the Role

The fundamental goal of Product Operations is to ensure we build the right products to move our business forward globally, that we have the right go-to-market strategy, and that we ensure that our business and product teams have clear shared goals. Product Operations works closely with cross-functional partners across tech and ops to ensure that surface needs, prioritize, test, rollout, and iterate on products.

This role will work on our Restaurant Offers team, helping to launch and scale marketing tech products to merchants in a high-paced, rapidly growing business within Uber.

What the Candidate Will Do:

Define the operating structure and processes to implement on product strategy

Lead a community of strategic leaders to encourage a significant impact to the business

Maintain regular communications with key team members across the org

Ensure functional partners are aligned on key objectives for the program/product

Advise product teams on the global feasibility of products throughout the product lifecycle

Develop an end-to-end product rollout plan, and project-manage implementation

Collaborate with key team members (legal, tax, policy, support, etc) to prepare products for launch

Track core business metrics related to the product

Identify key problem areas and/or geographies impacted by product post-launch

Surface and advocate for key insights from the business to advise product improvement

Basic Qualifications:

5 years experience in operations, business consulting, finance or similar analytical role

Excellent communication, the ability to engage internal stakeholders and external customers

Deep understanding of the user experience

Ability to leverage data to inform and support critical decisions

Strategic alignment, able to bring key stakeholders across functions together

A desire to learn, highly motivated self-starter, with an eagerness to learn and grow

Ability to foster collaboration and facilitate teamwork

Effective prioritization

Preferred Qualifications:

Prior experience working on global projects, or in an international setting

Prior experience working with B2B software or marketing tech

User or market research experience is a plus

Economics or quantitative experience is a plus

Strategic alignment, able to bring key partners across functions together

Proven project management across large complex projects

SQL proficiency

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

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