Healthcare Provider Account Manager

Quest Diagnostics Inc • Milwaukee, WI • 2h ago

JOB REQUIREMENTS: Job Description We Provide Solutions. Patients and
Physicians rely on our diagnostic testing, information, and services to
help them make better healthcare decisions. These are often serious
decisions with far reaching consequences, and require sensitivity, tact,
and a clear dedication to service. Its about providing clarity and hope.
The Healthcare Provider Account Manager is responsible for driving
territory growth and profitability through providing service and
resolution of issues in support of several sales territories. The HCP
Account Manager has call point ownership of accounts within their
assigned geography and will partner with specialty account executives to
assist in upselling testing in various physician segments. This is a
field-based sales position with daily travel throughout the Milwaukee,
Madison and Green Bay territories. Responsibilities: - Manage accounts
through ongoing business reviews of service, logistics and supplies to
identify customer needs. - Drive sales growth in existing key accounts
through targeting new sales opportunities and identifying and closing
potential leakage opportunities. - Ensure customer retention by
maintaining relationships with current accounts and managing a book of
business. - Drive growth in their assigned Key Accounts. - Prepare and
present Customer Business Reviews. - Identification and pursuit of
up-selling and cross-selling opportunities Specialty Account Executives
and Sales Director. - Partner with specialty account executives on
complex clinical discussions. - Partner with Customer Solutions Group to
facilitate, prioritize and resolve customer service issues. - Escalate
service issue non-resolution as appropriate. - Leverage all tools and
resources (including data, SFDC, target lists; Marketing Department,
Laboratory resources, and regional resources as needed). - Provide
continuing education to the customer on new technologies and laboratory
testing. - Ensure compliance with company polices and government
regulations. - Follow up communications with Sales Director, Specialty
Account Executives and customers \OR\ Internal/External Customers.
ADMINISTRATIVE - Accurately forecast monthly and quarterly sales. -
Effectively manage pipeline via Salesforce.com (SFDC) platform. -
Consistently perform administrative responsibilities, such as, expense
reports, sales reports, and other business requests. - Perform all
trainings within assigned timelines, demonstrating proficiency. - Ensure
compliance with company polices and government regulations.
Qualifications: Required Work Experience: - Three years of experience in
sales with account ownership. Knowledge: - Knowledge of Healthcare
Industry and general economics of business. - Ability to develop and
sustain strong customer relationships, strong planning and
organizational... For full info follow application link. Equal
Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender
Identity/Religion/National Origin/Disability/Vets *** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/345CFEF671EB4F29

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