Reference #: R15904
CMS
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:
LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.
ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.
Work Shift - Earliest Start Time - 9:30 am EST (9:30 am - 6:00 pm)
Job Summary
The VA Specialist is an integral member of the reimbursement team and has primary responsibility for the timely handling of new medical orders from Veterans Administration Medical Centers, hospitals and physician offices. This individual is responsible for front-end functions of the order fulfillment process as well as order processing. Individual will work with Veterans Administrations Medical Centers, Hospitals, and outpatient physician offices in reviewing medical orders and clinical documentation to determine benefit and clinical eligibility for the LifeVest. Individual is responsible for creating and maintaining relationships with Veteran Administration Medical Centers, sales reps, and other internal departments.
Essential Functions
Creation of patient record
Verification of benefits
Obtain necessary documentation (medical order, clinical notes, testing) when appropriate
Identify qualifying diagnosis based on payer requirements
Contact National Notification line or local VA Medical Centers to confirm authorizations
Communicate Purchase Order requirements to sales field
Obtain initial & reoccurring purchase orders from VA Medical Centers
Work resolve, and confirm intake orders
Process Credit Cards for purchase orders issued by the VA Medical Center
Complete Change of Benefits as needed from 3rd party payers to VAMC payer or VAMC payer to Other Health Insurance when applicable
Execute timely follow up on all assigned tasks
Review and complete assigned fax documents for timely credit card processing
Maintain a score of at least Meets Expectations on monthly scorecard
Contact customers, VA Medical Centers, and sales representatives to relay and/or obtain insurance information and/or additional documentation to assist with seeking reimbursement and coordination of benefits
Work closely with Coordination of Patient administration and Territory Managers
Required/Preferred Education and Experience
High School Diploma or equivalent required
Associate's Degree in nursing, business, or other related field preferred
Bachelor's Degree in nursing, business, or other related field preferred
1+ year working with the Veterans Administration preferred
3+ Years' experience in the following: insurance verification and end to end processing of an order including billing of the account requiredKnowledge, Skills and Abilities
Superior communication; both verbal and written
Strong customer service skills and attention to detail
Proficiency in navigating several software systems concurrently
Aptitude to handle multiple tasks simultaneously under strict deadlines
Superior organizational and time management skills
Ability to communicate policy information in a clear and detailed manner
Proficiency with MS Office Suite
Attention to detail
Ability to work under limited supervision with the ability to use independent judgement
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Compensation:
The hourly pay rate for this position is $22.00 to $25.00. Factors which may affect this rate include shift, geography, skills, education, experience and other qualifications of the successful candidate.
Details on ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
LI-KH1
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
ZOLL LifeVest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, status as a qualified individual with a disability, or any other protected class status.
