Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.
$76,960 / yr
Allied Universal® is hiring an Assistant Site Manager. This Assistant Site Manager is responsible for managing all supervisory, training, and operations functions at the assigned customer site, ensuring operational excellence and compliance post orders, client instructions, and all internal procedures.
RESPONSIBILITIES:
Ensure execution of all operational aspects (technical and managerial) of the security contract at the assigned location; assign work tasks to Supervisors and Security Professionals and direct their work throughout the day
Act as the first direct management contact for Shift Supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs; responsible for supervising, motivating, coaching, and training; evaluate the work performance of Security Professionals and make recommendations regarding assignments
Selection and placement of direct reports; design and implement career development and productivity improvement plans
Responsible for updating Post Orders, Operating Procedure manuals, and/or all other post and training information; ensure necessary guidance and directives are being properly maintained and implemented
Conduct interviews and evaluate new employees; responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made
Develop and maintain on-the-job training/guidance materials; where applicable, coordinate with training team members; evaluate effectiveness of security procedures and develop and implement resolutions to deficiencies
Oversee all reports, logs, and pass-downs generated by and for the Security Department; distribute communications and other information to Security Professionals at post
Supervise all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site; as needed, generate work orders and attached paperwork for extra security coverage requests
Respond to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner
Collect and evaluate security logs and incident reports and compile information for communication to leadership teams; ensure reports are complete, concise, and professional; edit as necessary to ensure the highest level of quality is met
Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints, or other concerns, and forward any such issues to Account Manager or Field Supervisor as appropriate; assist with investigations as directed by Account Manager, Branch Manager, or Corporate Human Resources Director
Responsible for making recommendations for counseling and/or disciplinary action, including termination of employment for indirect reporting personnel; administer counseling or disciplinary action
Respond to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager
Maintain a positive client/security relationship through frequent tenant/client contact and support
Ensure security office area is maintained and organized in a professional manner by security professional team members
May occasionally perform Security Professional @type job duties on an as needed basis, but under no circumstance will such duties exceed more than 50% of time in any given workweek
QUALIFICATIONS (MUST HAVE):
High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Current driver's license if driving a company-owned or client-provided vehicle
Minimum of three (3) years of professional-level security experience, preferably in a supervisory/management level role
Ability to take initiative successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
Able to use good independent judgement and discretion.
Proven ability to manage correspondence, discussions, and materials with discretion
Outstanding oral and written communication skills
Planning, organizing, problem solving skills
Excellent attention to detail
Outstanding active listening skills
Team leadership skills
Able to assess and evaluate situations effectively
Ability to work in a dynamic and fast- paced environment and adapt quickly
PREFERRED QUALIFICATIONS (NICE TO HAVE):
College degree in Business Administration or a law enforcement-related field
Experience in scheduling, operations, or other functions of the security industry
American Society of Industrial Security (ASIS) International Certified Protection Professional (CPP) certification
Law enforcement experience (military police or civilian law enforcement)
Military experience with a favorable discharge
Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Job ID: 2025-1415576
Location: United States-California-Santa Clara
Job Category: Account Manager, Management
