At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.
As BTCS accelerates its growth across the Americas, our Senior Director of Account Management will play a pivotal role in deepening relationships with our existing client base while driving new revenue opportunities. This is a high-impact leadership role, responsible for shaping client strategy, delivering world-class service, and maximizing value for both clients and the business.
Key Responsibilities:
Lead and execute all aspects of account management and sales strategy for domestic and global clients, with full responsibility for planning, performance, and client satisfaction.
Cultivate, expand, and sustain strategic, enterprise-wide client relationships, serving as a trusted advisor and ensuring high retention and satisfaction.
Identify and pursue opportunities for revenue growth within existing accounts, including renewals, up-sell, cross-sell, and introduction of new BTCS products and solutions.
Collaborate with product, solutions, and sales teams to align client needs with BTCS offerings and increase account penetration.
Leverage expert negotiation and communication skills to structure, present, and close commercial agreements that maximize value for both BTCS and our clients.
Hold accountability for hitting and exceeding quota targets; own sales forecasting, budgeting, and reporting for your portfolio.
Guide, mentor, and coach team members and colleagues, sharing expertise across the organization.
Stay ahead of market dynamics, competitor offerings, and regulatory changes to best advise clients and inform business development strategy.
Lead complex accounts or territories, with broad autonomy to set and negotiate deal terms and manage resources.
Who You Are:
Strategic relationship builder and client advocate, recognized for delivering exceptional client experiences and driving growth.
Accomplished professional with at least 8 years of relevant account management and sales experience, ideally in financial technology, financial services, or related B2B environments.
Expert negotiator with a proven track record managing high-profile, complex accounts, structuring custom solutions, and influencing senior decision makers.
Deeply knowledgeable about market trends, financial products/services, and the evolving needs and challenges of institutional clients.
Data-driven business partner with demonstrated success in achieving quota, guiding commercial strategy, and delivering client outcomes.
Experienced project and people leader who invests in mentoring others and contributing at the enterprise level.
Creative problem solver who can lead teams to innovative solutions to complex challenges in a fast-paced, client-centric environment.
Excellent communicator who can articulate BTCSs value proposition and translate complex concepts into clear, actionable insights
Salary range $175,000.00- $190,000.00 Bonus Eligible.
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Please visitwww.broadridgebenefits.comfor more information on our comprehensive benefit offerings.
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
US applicants: Clickhere (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) to view the EEOC " Know Your Rights " poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com .
Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference (https://www.broadridge.com/about/sustainability/) . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.
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Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive , and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.
We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.
